-
June 2024 by Cecilia Lanier
Vons is the best store in town . They have honest crew . I left my phone in the cart and went back to my car realizing that i dont have my phone. I went back to the store reassuring myself that they have it.. alas they have it.. thank you so much Vons
-
February 2024 by Shawn N.
I love the cash customer service from the cashiers, each visit. However, two things that I don't like from this location...their habanero chicken sucks (barely any sauce on it and no heat at all. I might as well ordered plain baked chicken) AND their male manager, on Sunday at 5pm, who lacks adequate customer service. Very disappointed in Von's and I usually like this store, especially not having self-service machines and very nice cashier employees.
-
January 2024 by teen romace
Deli department is horrible, went on lunch to get chicken and lady took 20 mins to make 1 and a half sandwhiches so I couldn’t get my food before I had to return to work. Wasted my whole lunch because they had only 1 employee i deli which isn’t that big of a deal except the 1 employee they had on deli was slow and rolling her eyes.
-
December 2023 by Daniel D.
A big shoutout to Serge. I was there yesterday and looking for a particular item. Couldn't find it and asked Serge. He said that they discontinued it but recommended a new product that they just got in. He went in the back and came out with it. Can't wait to try it. Thank YOU Serge for the help!
-
December 2023 by Gabriela C.
I rarely do yelp reviews, but I had to take the time to give a shout out to the most wonderful customer service representative/cashier I've ever met, named Todd. He is the most polite, caring and attentive service worker I've ever met, which makes my trips to this neighborhood Vons, the best experience. Thank you for being such a great person, and smiling always, and being so polite and caring to those who shop at your location! Yay Todd!
-
November 2023 by Jubell T.
Whenever I come to this place, I always feel welcomed and they always have what I need. Staff are nice and whenever I need help, it's easy to find someone that can help out. Their restrooms are clean which I appreciate. This is my go to store, so I'll definitely be coming back.
-
October 2023 by Adani Ahmad
Baked Chicken pieces smaller than my finger and burnt. Not serving this to my family. Can I get my money back?
-
October 2023 by JoAnna S.
My daughter and I went to get some cokes that were on sale. Now I have to tell you that I love Vons Market and I love their checkers! They are always on top of things except tonight. I walked up to a check stand and after the customer he had left I went to unload my cart. There were items on the belt so I said to him that those items weren't mine. He then started ringing them up. Some guy left them there to go back and get more stuff. Now protocol says to take the customer that's there and ring the sale out. But he told me to go next door after I had unloaded my cart. So I had to load everything back into the cart and go to a really nice checker . Then I notice he rings out the sale after I leave and rings up a 20 something girl. My checker asked me how I was doing and I said irritated because of how that male checker had treated me. I felt discriminated against by him. So I asked him his name and he boasted he was a store manager biding his time to retire. He made fun of me and said his name was Ollie The female checker was wonderful as usual. The store was very clean and well stocked. I gave Ollie several bottles of expired Miracle Whip. I told him the whole shelf were expired and I saw him do nothing about it. I hope since it's Miracle whip someone does not get sick and possibly die from buying it. Three young guys in the store talked to me and made me feel better. They walked out of the store with me talking to me about it. They were really cool. I do still love Vons but this so called manager in my opinion is a disgrace to Vons because the company is nothing like him. He needs retraining.
-
September 2023 by Olga Gomzhina
Vons is one of my favorite grocery stores, and I highly recommend it to anyone looking for a great shopping experience. The store is always clean and well-organized, and the staff is friendly and helpful.One of the things I love most about Vons is their custom cake ordering service. I've ordered several cakes from Vons over the years, and they have always been delicious. I've ordered cakes for birthdays, baby showers, anniversaries, and other special occasions, and I've never been disappointed.Another great thing about Vons is their rewards program. You can earn points for every dollar you spend, and you can redeem those points for discounts on groceries, gas, and other items. The rewards program is free to join, and it's a great way to save money!
-
September 2023 by Brandon Seals
The store is nice but there is only 2 registers open every time I have gone inside.
-
September 2023 by 0MN1_ eCHO
Great store and my personal favorite place to shop in Saugus for groceries . This store has very friendly employees a clean store and all around welcoming warm environment .
-
August 2023 by Kong P.
This store is very rude. The night store manager in charge stalks people through the store. His tactics are creepy, suspect, and aggressive. Employees really don't know where very much is in the store. They don't rotate their products old to new. Lots of expired food. NEEDS NEW MANAGEMENT!
-
August 2023 by Collin Bolger
Good but could be better on price, a little bit towards the more expensive side.
-
August 2023 by Yuri O.
I go into this Vons for the high quality and fresh produce. Employees are also super friendly here! Todd and Stephanie always go out if their way to brighten your shopping experience. There is also a tall, young, blonde gentleman who always looks so happy to be working there. Those three employees make this specific Vons location a great one to shop in!
-
August 2023 by Abi MAKI
The staff are incredibly nice!!
