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March 2024 by Robert DAloisio
Fantastic service. everyone that works there was a great help and very polite & respectful. I was in and out in less than 30 mins each time.
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February 2024 by Paul Hughes
Been using this location for years and always great service.
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September 2023 by praneeth reddy
Returned with gas but got charged again for gas
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August 2023 by N 4007
I've been here 3 times while moving this month. It takes them on average 45 minutes to hook up a trailer. When I asked them after 40 minutes when they would have someone out, I was told "it's pretty busy huh." What actually happened was they forgot to dispatch my order again. There was one customer waiting for propane. And another that was there after I was getting a quote for a bike rackThat's it. To top it off, the brake cylinder on the trailer was leaking. When I told them, they said "they do that when it's hot." I didn't know that brake systems leaked out all of their hydraulic fluid when hot. Needless ro say the trailer Brakes didn't work, my truck brakes were hot the entire time and the trailer was slamming against my reciever. The time before that the trailer had a wheel bearing fail. Rented the same trailer a week later RO 1644. Took 50 minutes to get hooked up. The wheel bearing is still gone and the same p/s front wheel was smoking on the highway.A true display of competency at its finest.
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July 2023 by iAqua Aquatics
I like this place. Very friendly people and they have everything in one location
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June 2023 by Joshua Moreno
We rented a 10 ft van earlier in the day only to find that the uhaul location didnt inspect the vehicle before having it ready. The driver side door is damaged to the point that it cant close which means we need to hold it close as we drive. We took it to the canyon country location to see about getting it fixed. Nobody wanted to do their job as they left us sitting at the location for 45 minutes. If i never rent from uhaul again it’ll be too soon
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May 2023 by basim khoury
The guy on front disk V nice give good customer service helpful thank you all team working there ??
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March 2023 by Shareen S.
I have used this uhaul location several times. Even though it's clear across the wrong town, I will hands down drive 8 extra miles just to rent here. It's fast, easy, Jessica, Freddy, Michael, are all absolutely fantastic I can't thank mondo enough for the last minute help as I had a personal emergency with my child. Thank you Jessica for the referral! Any time I have needed anything, trucks, trailer, moving supplies, I just go here! I don't know why all the negative reviews, but as much as I have had to extend rentals on the same day bc of event that happens they are always there to accommodate me through every single hurdle I have to jump through. (seriously, my life is nuts sometimes) do yourself a favor and just get what you need handled here and then you'll save yourself the hassle anywhere else!
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January 2023 by Kaytee M.
Picked up a 10-foot truck we'd reserved + a trailer. Turns out we didn't need the trailer, so we brought the whole rig back same-day to try to get a refund before we left on an out-of-state move. Every person behind the desk and out in the lot explained what they were doing, were courteous and helpful, and figured out a way to get us the refund that worked out best. Totally recommend this U-Haul place.
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November 2022 by Lisa Wick
Watch out contactless drop off means you get to pay for an extra day because they won’t process your return u til the next day anyway. Had my rental for 8 hours and paid for two days. No one bothered to tell us if we returned two hours before our contract period was up and used contactless drop off that they would charge us for two full days.
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October 2022 by Henry Schreiber
Uhaul is a shady organization filled with liars and incompetent employees. Don’t trust what they say to you, they are liars and lazy.
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October 2022 by Jordan E.
100% pathological liars and cheats. I am reporting them to the BBB and others. I made a reservation a week in advance for a one way 15' truck and I was called and assured the 10' would fit a refrigerator. It did not and they overcharged me for the truck so I will be disputing the whole charge!
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September 2022 by VG3
Freddy & his staff are Excellent! I rented full-size auto transport trailer for a cross-country move from LA to Florida in late July 2022 and they were excellent, helpful and made it easy for me!
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September 2022 by Joseph Hurley
Had a great experience renting and pick-up/drop-off was simple, easy, and fast.Would rent from again.
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September 2022 by K W.
HORRIBLE!! Do not waste your time here. The incompetence is severe. We made a 24/7 reservation. Arrived at 6am. Reservation wasn't entered correctly so we couldn't pick up the truck-uhaul on the phone explained this to us. Waited here until 7 when they opened. The opener didn't show up. So we are sitting here and sitting here. One person has keys. We have movers hired to pack our truck. This is completely unacceptable from a MOVING COMPANY. if you cannot get the services you offer done correctly don't offer them. Everyone knows moving is a huge undertaking, stressful and on a tight schedule. Rent somewhere else.
