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March 2024 by Chad T.
I was blown away by the exceptional customer service and the vast selection at Simply Discount when I went in search of a new mattress. Not only did they have a plenty of mattresses for me to try out, but they also gave me the best deal in town. The sales rep I worked with was very knowledgeable and made the process of choosing the right mattress easy. His friendly demeanor made me feel comfortable and at ease throughout the whole process. And the owner was also a class act, he went above and beyond to ensure I got a great deal on my mattress. I will definitely be returning for future furniture needs, and will recommend this place to friends and family.
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January 2024 by Filomena G.
Bruce is an exceptionally kind, patient, knowledgeable, professional and personable sales person. There were some issues with my office furniture order. He took care of it all like a true gentleman. A breath of fresh air in this day and age! Jose and Oscar delivered my furniture with the utmost care and professionalism.
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December 2023 by LUCY KLINE
Went to store to check out recliners for seniors. Found one immediately. Large stock to choose from. I bought one for myself and my son and daughter-in-law picked out two for themselves. Scott, the store manager, was very helpful. He spent time with us so that we bought just what we wanted. No pressure was used, just patience and kindness.Thank you Scott?
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December 2023 by Agoura H.
Bruce was absolutely amazing. I ordered two nightstand, unfortunately they arrived broken, I contacted Bruce, He re-ordered them right away. Before pickup they unpacked them and inspected them. Thank you
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October 2023 by Tammy C.
BRUCE is the sales man to see!!!!!! He is the best. This store is wonderful. I am a repeat customer and I will return. They have a great selection with reasonable prices. Did I say see BRUCE!!!!!!!
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October 2023 by Francisco Ruiz
BIGGEST SALE OF THE YEAR IS GOING ON RIGHT ABOUT NAW...DONT MISS IT ....
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October 2023 by DaNu Da (DaNuDa)
Garbage. Prices posted are not even final , if you consider buying then there are other fees too. As soon as you enter there’s is a sign “below cost”. How are you running a business when selling your stuff below cost?
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August 2023 by Moriah Vorgitch
Great prices and even better customer service. Bruce was extremely helpful. Would recommend!
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August 2023 by Josie Mead
Good variety of furniture excellent service very helpful not pushy at all I would definitely go there again
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August 2023 by Michael W
Great prices wonderful service
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July 2023 by Amanda S.
UPDATED: The business owner Don did reach out and apologized and explained his priority was solving the problem to fix the table. He did mail me a check for the amount of the delivery which is much appreciated.My family and have have gotten the majority of our furniture here for the last 20 years but the last experience I had left a bad taste in my mouth. We ordered a dining nook and when they first delivered it they got us the wrong color. A week later they informed us the correct one had arrived and delivered it to us the next day. The bench had a crack in so they said they would replace it. I waited 3 weeks and called to find out the status. They informed me someone tried to call me last week and added a note to my invoice that said Spanish only. I don't speak Spanish so they must have dialed the wrong number then never tried calling again. I show up to the warehouse to get the new bench. It looked fine but upon arriving home we noticed the main support was cracked. I called to let them know and asked for my delivery fee to be refunded due to the multiple problems. They didn't even acknowledge my complaint or apologize and said they would deliver me the replacement parts and fix it at my home. I finally got the correct parts today but am still upset at the complete lack of apology or even acknowledging how frustrating this whole process has been.
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June 2023 by K Brae
I went into Simply Discount Furniture because I recognized them from my days in the valley and I needed to furnish my new townhome. I found items I loved and paid for them; what I didn't do was the math. After one of the items (coffee table $700) arrived busted, I returned it and asked for a refund. That's when my math mistake became obvious. I looked at the receipt, did the math and came up nearly $300 dollars less than he charged me. He hand wrote the totals and did a quick round up to suit his business. Anyway, they couldn't replace the broken table, and were VERY upset about having to issue me a refund. I had to email them at least three times and make repeated calls until they agreed to the refund... BUT the owner, Mr. Quick Math, tried to refund me $500 dollars on the table which they couldn't replace. Just ignorant. We chatted and he did the refund, but did not include the taxes; he had zero issues charging me the taxes. So, long story...nice furniture, but crooked owner. Shop around, the local furniture stores are VERY competitive with Simply, and they use a calculator.
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June 2023 by cmbat wnded
Best place to get furniture in SCV. Great experience From buying to delivery ?
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March 2023 by Giovana Uribe
Great store with variety and great prices. I purchased my bedroom set, tables for my living room and they were very good material and finishing. Great customer service as well.
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March 2023 by Jay R.
My first time at this store but the worst experience ever. I purchased dining table and waiting almost 10 days to enjoy a new set of dining table (that fine to wait) but when I picked up an order 4 chairs already wrapped in plastic sheets and table as well. l thought that was good to saved my time to assemble. when I got home and tried to put all the table legs together, found out table was damaged, leg was broken and someone tried to fixed it and all 4 chairs were scratched.. My wife remember it was the set on display showroom and I waited almost 10 days to got displayed one. We will Never Never go back again. Bye forever. PS They responded will delivery a new set by the end of this month (today is March 1) This is how handled and covered they mistake.
