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November 2024 by Danielle Garguilo
One of the most useful tools on my farm is without a doubt, my floor scale. For the last several years on the first day of each month I have weighed each member of my goat herd, along with my dogs and record this in an excel spreadsheet. Knowing their exact weights assists greatly in monitoring their health, and having the ability to accurately dose whatever they should need.
This scale was originally purchased in Florida and made the trek to Pennsylvania along with my farm. Two years ago, of no fault of the scale, the cable between the indicator and scale base was damaged. I reached out to Dara who immediately sent the wiring schematic- before we had even hung up, and my brother was able to solder the wires to the connector.
Over the last two years, and after a lot of goat shenanigans, the wires in the cable began to come loose from the connector again. I reached out to Dara this evening, who once again promptly answered my call and immediately sent me the link to the replacement cable should I want to simply swap it out. Knowing my goal was to use the scale tomorrow (the first of the month) he also asked if i thought i could fix the cable on my own by cutting off the connector and hardwiring the cable wires directly to the main junction box, and I decided to go for it.
In less than 10 minutes, I was successfully able to hardwire the scale and once again have a functioning scale back on track for tomorrow's weigh-ins.
Not only did Dara save me the expense of purchasing a new cable but took the time to patiently guide me through the route I took.
In addition, he made sure I was knowledgeable on the calibration of the scale along with its other features.
I know many people may not follow the practice of weighing their livestock (or pets) regularly, but I would highly recommend having this tool at your farm (or home). I should mention I also use this scale to weigh the packages in which I ship my products.
I ever so highly recommend purchasing a scale from SellEton scales. The customer service is top notch, and the product knowledge is second to none. It is totally obvious that Dara genuinely cares about his products and customers. I challenge you to find an American company with immediate English speaking customer support, without being put on hold or transferred for a product you purchased 9 years ago!
Thanks so much, Dara!
Danielle G
www.happyfriendsfarm.com
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October 2024 by Alex Fridlyand
Very much appreciate Dara’s help. Patient, knowledgeable, available.
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October 2024 by Steven Ingles
Purchased a 5K, 4' x 4' Selleton scale in 2022. Scale has worked great, until it didn't. Contacted Selleton tech support, explained to them the issue I was having. Response time from their tech support is fast, this is much appreciated! Tech support sent me (3) troubleshooting videos, with this information we were able to diagnose the problem, (2) bad load cells. Selleton sent out (2) new load cells free of charge along with the Calibration video for the new install. Calibrated new load cells, we're back in business. All of this done within 2-3 days time! Thank you for taking care of your customers Selleton
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October 2024 by Brock Squire
These guys are awesome and they are very knowledgeable. They were easy to get a hold of and were quick to help me calibrate my scale.
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October 2024 by Charles Vanleeuwen
Quick ship and very helpful assistance getting it working beyond the stated capability of the manual.
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September 2024 by Michael Wendorf
I have delt with Dara & his team for quite sometime. The Selleton team is friendly, are more than helpful & make great quality products!
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September 2024 by Marlon Flores
SellEton Scales has been an outstanding partner of our organization and business. Their customer support is top-notch, responsive, knowledgeable, and genuinely invested in finding the right solutions for our needs. Our SellEton scale is an indispensable tool for monitoring our horses' health in our horse breeding center. Thank you, SellEton team!
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September 2024 by C.Joseph OD
Dara with tech support, was a really nice guy to work with!
SellEton customer service is top-notch!!
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September 2024 by Troy Betts
We purchased two new floor scales from SellEton almost five years ago and they've been working great. Recently, one of them was not calibrating correctly. The support team was very responsive to my emails and helped me walk through several tests until we identified the problem. The issue ended up being one of the load cells (four of them per scale in each corner to measure the proper weight on the scale) had gone bad. We received the part from them within a week and were able to replace it and get the scale working again. Great technical support, great products. I highly recommend them.
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April 2024 by Jim Fraser
Tech support extremely helpful! Even answered a call on Saturday. Highly recommend!
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March 2024 by Angelica G.
Selleton scales have the best costumer service! The owner is very knowledgeable and ready to help! They were able to find the right scale needed for my business. I recommend this place to all business owners, and including small businesses like myself. I really appreciate the service and the reasonable prices they offer. If you ever in need of a scale, come here. They have all different sizes and different types of scales.
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February 2024 by Ken Molitor
SellEton is great to deal with. You get to talk with knowledgeable people who stand behind their products. I'd give them 10 stars if I could.
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February 2024 by A to Z Handyman
Excellent customer service very informative I would highly recommend it’s about time there is a company that does what they sayThank you
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January 2024 by Shahzad Sadiq
My experience with SellEton Scales was outstanding, characterized by their high-quality, durable scales that deliver precise measurements. What truly impressed me was their customer support — a team of friendly and exceptionally helpful professionals. They provided insightful guidance and were always available to answer any questions, ensuring a smooth and satisfying purchase experience.
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November 2023 by Gene Bienz
Excellent local customer service to support quality equipment. Thank you
