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June 2023 by Alexandra Rodriguez
I purchased a candle a few days ago from here. It was quite large (about the diameter of a dinner plate) I figured because of all the wicks and wax that it would have a lot of burning time. NO. I got totally scammed. The wax depth wasn’t even a quarter of an inch. I lit the wicks and they burned out completely less that 5 minutes later. I have never had this happen to me. I paid $34+ tax for nothing.
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May 2023 by Jacqueline F.
Today, my friend and I decided to go to Propinquities as we were next door having brunch. As we walked thru the store's threshold, the owner walked directly passed us, literally in front of us, and didn't acknowledge us. I really do try not to come here as the owner could care less about her customers as she never says hello or thanks her customers. I spent $300 today, my friend spent $200. On our way out she was sitting by the front door (that's where she prices all her merchandise). Not a thank you, or any type of acknowledgment. The store has great merchandise. I'm confident if the owner took a little time to be grateful for her patrons she could double, or triple her sales. People like to go where they are welcome. There is no other store like it in Sta Clarita. Truth-be-told I avoid this store like the plaque. But if I'm next door at Egg Plantation I do walk in while I'm waiting to be seated. And 100% of the time I spend a few hundred dollars here. And it annoys me every time that I'm supporting a business owner who doesn't care.
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December 2022 by Sandi M.
I needed a few Christmas gifts and knew if I went to Propinquities I would find some beautiful and unique gifts. The service was good and they were friendly
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September 2022 by Shawna T.
The first time I went into this store was a few months ago. I was absolutely loving all of the trinkets and decor items. I found these "vintage" candlesticks, a little one for $26 and the big one for $36. I was in love and was treated as if I found something so unique.... Just yesterday I was walking in Hobby Lobby and happened to pass the exact candlesticks in bulk... for $9 each. The business literally took stuff from hobby lobby, took off the tag, and added a written tag for a 300%-400% price gauge at their store. Also marketing something as unique/vintage when it's actually down the street at a craft store in bulk feels shady. I then noticed multiple statue items I had seen in the store were all over home goods for much cheaper. I guess you could call it good business since they're making an insane profit on cheap items from chain stores and rebranding? But I just feel like I got had so I won't be going back since I don't trust the quality and price. Sad, I thought I found a new favorite.
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July 2022 by Jennifer Rojo
The owner is super rude.
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June 2022 by Steve Neuman
I purchased a bralette for my wife. My wife asked my daughter to return the bralette as it did not fit. The women that were working in the store were not friendly to her and just stood their waiting for my daughter to say what the problem was. One of the sales woman working looked at the product and said that there was a stain on it and said that my wife had used it. That was not true. She said that it was worn, stained, and washed. My daughter told her that the only reason she was there was to return it. She accused my wife of staining and using the bralette when my wife purchased it that way already. My wife saw the stain, thought that it was part of the bralettes color pattern. The point here is: my wife never used the item. She was accused of doing so. As my wife has purchased many items in this establishment, the accusations and attitudes are definitely uncalled for. Propinquites has lost a customer! Attitudes and poor customer service is not the way to run a business.
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June 2022 by Steve N.
I purchased a bralette for my wife. My wife asked my daughter to return the bralette as it did not fit. The women that were working in the store were not friendly to her and just stood their waiting for my daughter to say what the problem was. One of the sales woman working looked at the product and said that there was a stain on it and said that my wife had used it. That was not true. She said that it was worn, stained, and washed. My daughter told her that the only reason she was there was to return it. She accused my wife of staining and using the bralette when my wife purchased it that way already. My wife saw the stain, thought that it was part of the bralettes color pattern. The point here is: my wife never used the item. She was accused of doing so. As my wife has purchased many items in this establishment, the accusations and attitudes are definitely uncalled for. Propinquites has lost a customer! Attitudes and poor customer service is not the way to run a business.
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December 2021 by Lori K.
I was going to do some Christmas shopping here so looked up their hours and saw a review mentioning the staff or owner was not wearing a mask due to allergies but thought since that was a month ago I'd try them. When I went in the lady working there was not wearing a mask and going around talking to the customers. So, I left and will do my Christmas shopping elsewhere. My husband is going through chemo so this place is not worth the risk.
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December 2021 by Lindsay R.
Came today and they were closed. Sign on door said new temp. hours and only open until 4.
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December 2021 by VG Influences
Exquisite Little Boutique in Newhall, CA. Beautiful displays and layout. Unique Gift Shop with Clothing, Jewelry & Accessories; Home Accessories, Art & Deco. This place has something for everyone. LOVED IT!!!
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November 2021 by Guadalupe S.
First time shopping here, and I was drawn in by all the cool stuff they had. When I checked out, I noticed they stamped a return policy on my receipt saying that all returns are do be done within 5 days or exchange only. The girls there that day were friendly-ish. I came back to exchange 2/3 pieces, because I did not try them on in store because of Covid and it didn't seem this shop had any protocols. I was actually going to return them and get higher priced pieces I had seen last time I was there. I figured I'd pay the difference. When I came in, the women with short hair, I think the owner everyone is referencing in these reviews, greeted me, but her smile was gone the minute she saw my bag. I asked for an exchange, she said, "oh no that's a sale item." So I pointed out the other item and she said both were sale items. So I told her I didn't know I couldn't exchange because the receipt only says about the store credit and 5 days. Her and the girl with brown hair both began to take my clothing and look at it and then take the receipt and continuously say their sale items, and the girl with brown hair says that it says it on the receipt. I read her the policy on my receipt and they both continue to stay their sale items. It would've been nice if it had even been mentioned when I made my purchase! Also, to come at me so snappy and condescending was not good customer service. You've lost a customer who you could've had coming in ever week. I see now why a lot of people take one step in and never come back again.
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November 2021 by Haley D.
As soon as my family and I entered the store we were rudely harassed by the owner (Dana). I'm not sure how her store is still open with her attitude. We were looking at the stuffed animals and she rudely approaches us and accuses us of throwing the stuffed animals and making a mess. REALLY? that's how you greet your customers.!!! Horrible, ugly, evil racist hag of a woman she is. Saying how it takes her forever to organize the stuffed animals??? ummmm okay don't work to hard lol! there stuffed animals!!!! If I could give her a negative star oh I would. Not only that, she kept going on and on rudely talking to me. I stand my ground when someone approaches me and my family rude. So I said what I had to say. I truly believe it was because of our skin color/race that she assumed the worst, and came off with a nasty attitude. I understand some children might go into her nasty and dirty store and make a mess with the stuffed animals, but don't assume every child is like that. She is so nasty, and ugly, along with all her workers. All they could do was stare. Like what's up say something then. She needs to take a good look in a mirror and do some self reflecting. Learn how to respect your customers of every race!!!!!!!!!
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November 2021 by Marianne B.
Friendly staff, wonderful assortment of jewelry, holiday and clothing! I have purchased many gifts over the years ( even when the store moved to Town Center Drive. The owner has wonderful taste!!!
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November 2021 by T W.
It's truly sad that I've spent my money in a store where I find that the owner is the most RUDE and insensitive person I have dealt with in years! This was my "go to" store for the cutest items, candles and much more but I will NEVER spend another dime here. I was fortuante enough to always deal with a lovely lady at the counter but when I went in this weekend, the owner was there, I thought I noticed a smerky look when we arrived, but thought...nahh....and then when one of the workers was assisting as I searched for a candle that I purchased on MANY occassions in a tin, she had the nerve to say "I don't get those becuase my STUPID customers drop them and they bend....So, I don't get them anymore"....with an attitude and I was actually taken back and almost lost my kool but decided to be the better person and when I told her that I also owned a business, she changed her attitude and tried to smile it off and say "you probably understand more then me"! I wanted to tell her that I would NEVER call my customers stupid. My sister from Arizona was so upset at me for giving a dime to her store but I told her that I will NEVER do it again and advise all of my business owner friends and family to go elsewhere. When I got home, I read reviews on several sites and bam.....so many have said that same thing and had I known this before, I would've never shopped there. Trust and believe me, there are other places that have gorgeous items with staff and owners that appreciate their customers so if I have to drive to it, it's totally worth the drive. This is so sad for the really nice cashier lady who knew that the owner was out of line. She went out of her way to thank me for my business. The receipt reads "please come again"......NEVER.
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October 2021 by Cathy S.
The proprietor and staff don't wear masks or get tested. The sales person was all stuffed up and when I asked her to put on a mask, she put it on under her nose, so that I had to ask her to pull it up. She said that she has allergies, but do I believe her?. I asked the maskless owner directly if they do not wear masks, even though it is mandated and she said "no". I asked then if they get tested regularly, and she said no. Do children and elderly/vulnerable people ever come in to this store? Way to care about your community