PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the great and informative customer service, with many noting the friendly and helpful staff. The store is clean and well-organized, making shopping easy and enjoyable. One reviewer highlighted a positive experience using their deep clean machine, praising the smooth process and quick assistance from employees. The grooming services received positive feedback for their friendly staff, though it was suggested that service descriptions could be improved. Customers also love the competitive prices and the variety of pets and supplies available. One family shared their joy in purchasing their daughter's first hamster, thanks to exceptional service from a knowledgeable employee. Additionally, the reward system is a nice perk for regular shoppers. Overall, PetSmart is highly recommended for anyone with pet care needs, providing a pleasant shopping experience and a wide range of products and services.
The staff is always friendly and knowledgeable. Its nice to walk in and they remember who you are. Store is always clean and well stocked too!
July 2024
The customer service was great and informative. First time I used their deep clean machine, which was comparable to most other places to rent, but it was such an easy process with no issues. They also seemed to answer any questions I had. Very quick and easy to deal with. Thank you!
June 2024
Always a good experience here. My favorite groomer is Marie
