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November 2023 by Nicole K.
I first gave Network Auto Body a 1 star due to my check engine light coming on. Out of fear I assumed it was poor work on Paul's end. Not the case!! It was a faulty sensor from the car sitting for a month. That being said, I owe them a huge apology for the one star and they did an absolutely amazing job fixing the body work of my car. They did an amazing job touching up my paint and I wish I would have never had a faulty sensor issue so I could have given them the amazing review they deserved the first time. Paul thank you for doing such an amazing job and my apologies to you.
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August 2023 by Bonifacio S.
Very unscrupulous, industry standard for pre and post scans are .5 hrs for each. They Charged me a 1hr for each. Even though insurance had already paid for this service. They were double dipping. Manager is very contradicting with his words. Will be suing in small claim court for double charging.Warning do not take your car here, they will try to price gauge you.
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August 2023 by Victor D.
This review is long overdue but needs to be said:Went here based on Keyes Lexus recommendation. Everyone here is very friendly. That's about as good as it gets. Got my car back and the side door window appliqué was literally replaced with double sided foam tape holding it together. I know this because it flew off on the freeway. They also never put back my door edge/handle guards. I would call every 2 weeks and eventually JC was miraculously busy all of a sudden so I could never get him on the phone. He never returned my calls or emails. I eventually traded in the car but never got a call back. Rest assured, this is the last place I will take any of my cars or family's cars to get work done. I mean, who tapes a window appliqué back if you work at a BODY SHOP? I'm scared to find out how the other parts were installed but that vehicle is out of my hands now.
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April 2023 by Julie B.
The front end of my car was hit by a landscaping trailer. My car advisor at the dealer advised me that there was only one body shop in Santa Clarita that he could recommend, and that was Network Auto Body. He was right. After the repair, the front end of my car is pristine. It is beautifully restored to its original condition. Raul provided amazing customer service, and their team did meticulous work that cut didn't cut any corners to complete the job. Now, I have a fully restored front end, and am seriously considering getting the other half restored. Network Auto Body turned an unfortunate incident into a huge blessing. I'm grateful!
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April 2023 by Howard K.
Insurance appraiser told me about Network. I took my damaged vehicle there and Raul Rodriguez took excellent care of me and my car.No problems and my car was repaired "like new". I would definitely go there again and will tell others about my great experience with Raul and Network Auto Body.Thanks Network!!Howard K.
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February 2023 by arman z.
This is a very good auto body shop with excellent customer service! I had a fairly simple part to replace, but it involved removing the front bumper to get to it. Raul was able to fit it into their schedule, dropped off the car at 9AM and it was ready by 4PM the same day. They did a perfect job, taking great care not to cause any damage and they fit the bumper back on perfectly with no gaps or panel alignment issues. The office is nice and spacious, and they even offered to drop me off at home while they worked on the car. Price was very fair, less than half what the dealership quoted me for the same work. While I hope I won't have to frequently visit an auto body shop, I would consider Network Auto as my go-to whenever possible. Thank you for running an honest business and keeping your work in line with the expectations you set.
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February 2023 by Guillermo G.
Received my vehicle after multiple delays and issues, I guess 15k in job on a luxury vehicle doesn't qualify for a professional clean up. My vehicle was full of shop dust and all the controls and and settings deleted I went to pick up the vehicle and true to form they were still the worst service you'll get. The so call manager PAUL.... useless, the guys has no clue how to take care of escalated issues with customers issues. If you have a high end vehicle avoid this place at all cost.
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December 2022 by Natalie M.
As my family and I continue to trust jc after several Incidents with my cars we continue to going to him. he has helped me out so much and will always recommend him to others if needed. Jc has fixed my car multiple times and his staff has always make my car feel brand new. Network auto body has felt like family at this point and We thank jc for all that he's helped us with we wouldn't trust anyone else. The repairs looked like they never existed.
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November 2022 by Crystal D.
We had a great experience with Network Auto Body. JC and his entire team were very professional from start to finish, even after our car was complete JC was always available for any questions or concerns that we had. The service here is top notch! I would highly recommend.
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November 2022 by Angel H.
They fixed my truck to perfection. It was brand new again. Only thing to work on is better communication in updating their customers.
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November 2022 by Clinton Y.
We have been to Network Auto Body 3 times in less than 2 years. Out of the 8 body shops I have been to, this is definitely one of the best ones. The first one I was rear ended and the entire bumper needed replacement. JC, the estimator helped us. When we had to get the bumper replaced, they also noticed the safety bar within the bumper that also needed replacement that would have caused a safety issue. They notified us and also had that replaced and claimed through our insurance The second accident was a hit and run and it needed a door replaced and paint matched. This one took a long time because our insurance (Geico) was trying to be cheap and repair the car using the most cost effective method. Luckily, JC helped us again and took time to take pictures and negotiated with the insurance on repairing the car the right way. This major damaged took a while but at the end the car looked exactly the same as it was before The third accident we hit something in the parking lot and there were scratches everywhere. The car looked terrible before we arrived at the body shop. This accident happened 4 months after the second one so we were nervous about making anymore claims to our insurance. When we arrived at Network Auto Body, JC helped us again. He looked at it, took my keys and told me to wait at the waiting room and have some coffee. After 15 minutes, he did some magic all the scratches went away. All my stressed from the night before all went away. If you come to Network Auto Body, ask nobody else other than JC. The other staff here are also super nice. They also have a big and clean waiting room. If I have any auto accidents in the future, I will not hesitate to use them again
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November 2022 by Raul L.
This is about my 3rd time bringing my car here, and Boy does it make it look like brand new car after a ugly crash. Seeing how professional they are with everything gives me and my family the peace of mind that my car is going to be fixed right up and correctly. They really took care of everything and made it simple. I highly recommend this place for Mercedes' benz as they work with original parts from factory, which is my picky preference but I love how my car came out just as brand new when I got it! Thank you Network auto body! I strongly believe I'll be coming here whenever my car needs quality work done! I couldn't be any more happier thank you once again. 5/5
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November 2022 by Liana J.
Network Auto Body is by far the best auto body shop I have ever been too. From the friendly and helpful staff to the amazing JC who made something that was so stressful to me become almost non existent. He helped me with all of the insurance details and made sure my car got fixed immediately. Quick turn around and if I had any questions, JC would answer them immediately. This shop is Top notch and I highly recommend it to everyone. You will be definitely taken care of and your car will look perfect once again. If I ever am in need of repairs I will go here and never anywhere else. This is definitely my go to from now on.
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October 2022 by King L.
This place used to be known for service and quality. Today it's know for b******* service with Nothing but arrogant people. Rocky I hope you read this. Also hope nobody ever brings their vehicle to your shop. You are not worth a minute or a penny!
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October 2022 by Emilio M.
JC, Thank you for your professionalism and exceptional service. From the first day we entered your facility, you made us feel welcome. Your due diligence, communication and professionalism represent the values of Networkautobody You kept us abreast of every step on the repairs and you never promised anything you could not delivered On the contrary, you under promised and over delivered. Thank you again JC for your patriotism and military support. You have earned our business for future needs.
