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March 2024 by P B.
For the most part I always find the staff here friendly, willing to assist customers. Today unfortunately had an unpleasant experience with one of their employees His tag showed his name was David , supervisor. Me: Can you please tell me where I can find swimming caps? David: We don't have it. ( without even using his look up device) Me: it cannot be I was here last week & you had plenty in stock David: If you know that then why are you asking ??? whaaat! That's all I had to hear!! Spoke with the Manager to keep David's attitude in check. Itis only after 8am Friday ‼ David should have stayed out , called out sick if he did not feel like being at work today Just saying ‼
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February 2024 by Evan A.
Managers, I think her name was Annette.... are rude there...she raised her voice too me yell at me...because I wasn't fast of unloading my cart...seriously....I'm handicap...I won't shop there again....
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January 2024 by Aneida R.
I'm not sure why this store only has 2.5 stars??? It is so clean and super well stocked. Most impressive was the friendly and helpful staff which is hard to find. I also heard a manager thanking one of their team members for the work they did. Truly a pleasure to see employees being appreciated!
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December 2023 by Renee R.
Seriously Walmart? TWENTY THREE reserved spaces for grocery pick up? Do you really need this many parking spaces reserved for grocery pick up? Every time I'm ever here only 4-5 of the reserved spaces are occupied. MAYBE consider the accessibility and convenience for ALL of your shoppers? It makes way more sense to me if you move the location of your grocery pick up spaces to the FAR end of the parking lot. That way, your employees would walk the distance, NOT your customers!
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December 2023 by Kelly G.
Seriously the guy with the long hair at the front of the store needs to stop thinking he has more power than anyone else because he highlights the receipts. I tried to rush out another door one time because I was late and the person in front of me was going super slow and had a lot of stuff someone else was checking. He ran over like I was making a getaway and blocked my cart until I gave him my receipts. I don't have to give you my receipt. I do it to not have conflict or to be nice because you're nice to me. This guy is ridiculous. I'm in there multiple times a week. Sometimes multiple times a day. I cringe when I see him. I really wish there was another exit at this location so when I see him I can go the other way.
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November 2023 by Elizabeth B.
Not a frequent customer, and the experience at this location didn't help. This particular Walmart should train the pharmacy cashiers to be attentive to customers. It is not okay to make someone with a quick question wait while the employee catches up on computer work for several minutes. Maybe the team could learn a courteous way to triage whether the customer's question can be easily answered. In this case, only wanted to know which aisle a product was on.
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November 2023 by Adrian C.
Great store. Clean and the staff was very helpful. Close to the freeway and a strip mall.
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November 2023 by Zabrina A.
Everyone who shops and works here is ridiculously rude. Everytime I come it's the same experience. Needless to say it won't happen again
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October 2023 by William M.
The wetzel pretzel place needs to be shut down.i watched the guy behind the counter wearing rubber gloves throw by hand,butter or oil all over the pretzels take money put it in the cash drawer go right back to work .purchase his nasty rubber glove in oven mits ,then right back to work
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October 2023 by Joy Y.
The pharmacists here are so out of touch. Maybe read the CDC guidelines once in awhile. I called to ask about the RSV shot for pregnant women and they kept telling me it's got 60+... and kept arguing with me that it's not for pregnant people. The CDC came out in September that it's recommended for pregnant women to get the shot. Google exists too
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October 2023 by Pamela D.
Older cashier ladies are always in a bad mood. The young employees need to replace these hag who clearly hate their lives.
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February 2023 by Shannon A.
This is the third time I've used the curbside pick up and it gets worse each time - I signed in parked my car and waited - after 40 mins complaining and watching all the cars around me come and go I finally got my 13 items - it would have been faster if I went inside - I don't recommend using the curbside pick up at this location.
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December 2022 by Nancy M.
I stopped into Walmart specifically to purchase a charging block for my iPhone. I received such great help from an employee by the name of Hunni... she was very professional and very knowledgeable as to the item needed. Hunni then asked for Lyriq to assist me. Lyriq happened to be a Premium Associate working inside Walmart... let me tell you how amazing she was ... extremely personable she listened as to what it was that I needed and also recommended a few additional items that I ended purchasing. She stayed focused and listened wholeheartedly.I truly appreciate all help I received. Please recognize exceptional customer service. Thank you Lyriq and Hunni
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December 2022 by Chantelle V.
Do not do pick up it is awful. On hold for over 10 minutes. No one answers their phone. We were charged for the item and we never got it.My husband waited for 30 minutes for a pick up delivery and no one came.One hour later spent going inside and talking to customer service. He ended up finding something similar and bought that. They have no clue where our order is. Never again.Update:Checked in tonight on how to cancel our order and it says we picked up item after all of this mess Called corporate number and a kind man named resolved this mess and gave a full refund in 5 minutes:corporate.walmart.com/ab…
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December 2022 by Emily J.
Come on people. This is a Walmart. Not Whole Foods. Get your expectations in check. Walmart gives you that "I can buy this here and be 99percent sure it isn't cheaper anywhere else" fuzzy feeling. You get something bad? Return it. What's the problem? Go to the Walmart in Porter Ranch to get some prospective. It's full of weirdos and the store is a mess. Be thankful of our clean, not-crowded, friendly neighborhood Walmart!!!!