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March 2024 by William Mc Quaw
ordered food online and we got it it was over cooked chicken with a burnt taste and bitter tasting cold slaw and to top it off there was a caterpillar at the bottom of my bucket of chicken. I have tried to call to complain a bout 4 times today but no one will answer the phone and called the corporate phone no. and got Japan witch was no help at all ,so buyer be where
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February 2024 by Rubi Rosas
bad service and false advertising, we order the family pack and they gave us only very small portions of kosla, mash potatoes, and macaroni and there service was bad one girl gave attitude while we were ordering on the phone. Bad service.
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February 2024 by Mani Kaur
Delicious
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February 2024 by tonya white
I have been waiting on a refund for overcooked nasty chicken 25.09 for 2 months. Everytime I call corporate office they tell me someone will get back with me. Management service starts from the top in this case it's bad from top to bottom. What a way to represent your failing company's. Do Not Eat here.
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February 2024 by Ray Cruz
My wife was craving for kfc yesterday so I went to kfc drive through around 9 just for the employee to tell me that "we're out of chicken." But they close at 10pm.The next day (today), since I work at the gas station next door, I went there on my break (8pm) to pre-order a bucket of chicken to pick up when I get off at 9pm. The lobby was already closed.Lobby door was already locked by 8pm and the employees were sitting in the lobby. So, pretty much, the employees were getting paid for 2hrs doing nothing.They really need to close this branch or get the management retrain on how to run a "restaurant."Very disappointed
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January 2024 by Dave M.
Since KFC is something that I purchase rarely as it's not very healthy but I do like to indulge, I stopped by earlier today and ordered 2 breasts --1 crispy and 1 regular. Less than 30 seconds after paying for the order I was told that there were no 'crispy' breasts. Well the regular was for my wife and the crispy was for me...so since I had already paid, I said make it two regular breasts. What I received as the second half of the order was either a neck attached to some ribs or ??? virtually no meat. Both of the pieces had virtually no coating on them and the included biscuit was way under cooked = gumpy. Not happy especially as I was looking forward to 'indulge.' No indulgement happening today at KFC.
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December 2023 by Farnaz Torkan
Got the famous bowl tonight. Got home and saw they gave me absolutely no chicken in my bowl. I thought maybe I ordered the wrong food, but nope the girl there just didnt add chicken. She didn't even tell me when she gave me my food. Probably why she didn't give me my receipt either. I would never recommend this place to anyone.
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December 2023 by Lany Susanto
This is my son's favorite place to buy fried chicken. I grew up eating KFC so I can't say anything bad about KFC.
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December 2023 by Sierra
This Canyon Country KFC is awful, it is disgusting , it’s dripping in grease , and the chicken we got was very old chicken, which looked like it was probably cooks 6 hours earlier. Even the skin on the chicken was missing, that’s how awful it is.Also, they Always screw up your order.We ordered from them last night and they got our whole order wrong. We received all totally wrong chicken, only 6 pieces of dark disgusting pieces, instead of what we paid for and ordered, Yes we verified our order with the cashier.We ordered an 8 piece Family meal with white meat chicken. We even paid extra. We wanted Breasts and wings.There was no white meat, and yes not only did we order all white meat breasts, we received only dark meat chicken that was so greasy, so old and disgusting, that it was inedible.I called and called and called the store, but no one answered.I am legally disabled so I was not able to drive back there.I took pictures of everything.How dare this KFCi in Canyon Country lie to us, they guaranteed and promised us out order was correct and freshly made just for us, but it was all lies.Shame on you KFCShame on you for taking advantage of handicap people.Shame on you for not having any pride I your food nor your service.Shame on you for having No Integity and no morals.
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November 2023 by Josie Mead
Kentucky fried Chicken is still my favorite above Chick-fil-A it just has a good
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November 2023 by Mary Finch (Marr)
Service here was excellent. Alex who took my order and gave me the order delivered great customer service. Have been to this location a couple of times and found the service this time to be great!!
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October 2023 by Shana S.
Disappointed in the size of the chicken. I ordered a 4 piece meal and one of the pieces was the size of a party wing. I wouldn't be so upset if I didn't have to drive 20mins to get there.
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October 2023 by Maris L.
Does the owner know that his KFC Store Manager keeps saying the bathroom is out of order for the last couple of years and he continues to say that?! That excuse is ILLEGAL in California! And get this, this manager and the rest of the employees are using it, solely for their own use. The manager is only allowing THE OTHER bathroom to be used by customers, where there's usually a line of both men and women waiting to use it. This other bathroom is disgustingly dirty, hardly maintained with no toilet paper or soap. The owner should fire that manager. He only think of himself and what's convenient for him and the employees, and not the convenience of the customers!
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October 2023 by Betty Trinidad
Their new hot wings is
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October 2023 by David Y
I ordered two orders from this place with DoorDash they only delivered one order charged for two orders terrible service.
