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April 2023 by S E
Lots of hidden Fees, do not believe the advertisements. They charge for the option to have your money direct deposited into your account .
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April 2023 by Michael Wilts
10/10 do NOT recommend. Price advertising is straight up manipulative and may as well be false advertising. You know that is true when you have to justify and defend the "technicality" of its wording. The price for filing State taxes is reasonable, but the price for Federal is absolutely bs in my opinion, especially if you find out you owe money to either government despite having made not even enough to clear the "low income" threshold. Tax guy wasn't very knowledgeable (I had to explain some forms and line items to him), which left me even less confident that I had a shot at a good investment. Either keep doing it yourself, or continue to use your own tax guy and don't waste your time or money here.
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April 2023 by Gofrey D
Farzan was very knowledgeable, he helped me file my taxes and I didn’t feel bad about it.
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February 2023 by Tony Lingrosso
Made an appointment for 11am on 2/18/23. Got a confirmation email for this time. Arrived and found no one there. The tax kiosk was empty. Closed. I waited for 30 minutes and rescheduled with another tax service.
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February 2023 by Sharon Trask
I highly recommend going to Jackson Hewitt for all your tax return needs they have excellent advice give excellent service.
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May 2022 by Bj Jo
Jackson Hewitt tax service made doing my taxes seamless. Making an appointment was also easy. Tax guy (sorry I forgot his name) was friendly and explained everything in full detail.
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May 2022 by Salvatore Farranto
Farzan was fast, knowledgeable and worked with me to get the best return possible. 6 out of 5 stars.
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April 2022 by Marla Kapit
Farzan Padfar was right on time and greeted me. He was helpful, understood my situation and was able to tell me the positive points of what he was doing. He also asked me my opinion before he did anything.
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February 2022 by Jiggly puff
Farzan Padfar prepared my taxes this year and he was he was vey patient with my husband and I. He explained everything thoroughly and did his best to get us the maximum refund possible. I am definitely coming back to Farzan next year for all my tax needs.
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February 2022 by Renato de Guzman
Great customer service he explain me very well all the details regarding my taxes he us very polite and professional
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April 2021 by Phyllis Knight
My experience was very good. It was explained well and completed quickly. I was concerned this year would be difficult for me but Jackson Hewitt took care of me and I am very great full.
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April 2021 by Jo Ellen Rismanchi
ABBAS was very professional. He sorted through my documents easily. I received good value on my tax preparation.
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April 2021 by Bill Brodek
I arrived for my appointment and my state and federal taxes were completed in an hour and a half. Abbas was professional and friendly, no complaints.
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March 2021 by jse Martinez
Horrible!!! No one answers our calls. The lady cancelled 3 appointments. We show up with appointments in hand. No one is there. I call the Long Beach office. There's nothing anyone can do about it.Irresponsible, horrible customer service. I want my documents back asap! Your not trustworthy.
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March 2021 by Lori Rogers
My first clue should have been Abbas didn't know what alimony was. Then he didn't know a routing number meant a check and not a credit card.. I was telling him where things went.. then when I paid him he wanted me to in a pin number for my credit card and charged me $186. I wish I would have just walked out. I waited over an hour for customer service to call back and then was told to just contact the owner to have it rechecked...who is the owner ? What is their number????