-
October 2023 by Christina Rojas
Best customer service!
-
October 2023 by Rosa pompa
Very nice place. Great price. Very nice people who works there. Very helpful people.
-
September 2023 by Kelly Kitch
The Topic was warm, but they had that AC BLASTIN to protect me from getting singed by those smokin DEALS
-
September 2023 by Cameron Stern
Staff is incredible, while place is overstimulating for me.
-
August 2023 by Mrs. Erin Sanchez
My 12yr old niece adores the Hot Topic near her home in Loma Linda. But the Valencia Town Ctr. location has terrible service. Rude, abrupt, and interrupted... their female clerk thst day was obviously 'being held there against her will'!? She wanted nothing to do with us. Her contempt was palpable!We finally just asked the other gal for assistance with the dressing room and she wasn't much better.My young niece was both hurt and confused as she wanted to spend her allowance along with my gift money on their merchadise. But they seemed more interested in restocking duties than us. The first gal was even upset when my niece needed an shirt size out front of a wall rack hanging on a display hanger. It was out infront of the others. And as it was the only shirt in my niece's size she needed it. But the gal was clearly irritated she wanted that one. I kept thinking "don't you want us to buy anything here?"The lHot Toic location near Loma Linda where my family lives has the best staff!! My family loves them there. Needless to say our special Valencia mall outing was a disappointment for both of us. Just another reason I just do not want to go into shopping malls anymore.Instead of buying what we needed there, we only got a cold shoulder shirt and arm warmers for me niece. As my niece is losing her Mom to advanced pancreatic cancer she really needed a 'win'. Hot topic could have really scored with us that day. Instead, we left upset and mostly empty handed. We won't bother returning. Their staff at the Valencia store obviously don't care either way apparently.☹
-
August 2023 by melissa Valencia
Staff are extremely helpful and were very patient with my 13 yo and helping her find the size she needed! Can’t remember the names but was there on 07/12 towards the end of day and could not express how helpful and kind they were
-
July 2023 by Google user
Staff are extremely helpful and were very patient with my 13 yo and helping her find the size she needed! Can’t remember the names but was there on 07/12 towards the end of day and could not express how helpful and kind they were
-
May 2023 by Cindy W.
Where the cool kids go.Located in the mall, parking is easy to find. HT is located close to the center of the mall on the upper level.I collect Disney pins and Hot Topic has a large collection of Loungefly mystery pin sets. This would be my go to place to "look around" and get my pins.The staff there is really friendly and helpful. I enjoy going to this location because of the people there.
-
April 2023 by Chin Chen
Staff was friendly and knowledgeable. I got what I wanted
-
January 2023 by Gee
Great service and sales! Will be coming back again soon.
-
December 2022 by Karizma DLane (DzSwan)
It's hot topic over priced and Animaed out. Crowded still and overly helpful at times
-
November 2022 by Leonela C.
Great customer service. Every time I come in here the employees and management are so polite and do their utmost to be helpful. I really appreciate their great attitudes and willingness to problem solve. It is a real pleasure to shop at this location.
-
November 2022 by Albert Steadman
Customer service was excellent and extremely friendly even though I didn't even buy anything and just went with my friend
-
October 2022 by Em Luna
The location is kinda small but then again so is every store in this mall haha. It's super nice! My boyfriend loves this place and they had some really cool stuff recently (the MCR sweaters and Carebears shirts are epic) The staff is always friendly and always helpful. Got a nice dress from the clearence section a week or so ago and it's great so far!
-
October 2022 by Ryan W.
I visited hot topic because I was looking for some gifts for my girlfriends upcoming birthday, however, I was a bit surprised to see that this store was in need of some inventory, I did find some cool items, but I would like for them to stock up on stuff more often.
