-
August 2024 by Jorge Arrazola
Good service returning the vehicle,thanks!!!
-
August 2024 by Damian Lang
I had a terrible experience with this branch. I needed to change my reservation because my flight was canceled due to bad weather. I called the office to inform them and adjust my reservation, but I was immediately put on hold for over 30 minutes. I tried calling three more times, and each time, I was left waiting for over 30 minutes without any assistance. It was incredibly frustrating and unprofessional. If this company doesn't respect its customers' time, especially when they are willing to be courteous, they shouldn't expect to keep their business. I ended up canceling my reservation and went to one of their regional competitors instead. I won't be using their services again.
-
July 2024 by 오늘도화이팅
They were friendly and the deposit arrived a week later.
-
June 2024 by Ryan Ralphs
Horrible dump. Always over books! Go elsewhere
-
May 2024 by Daniel Esposito
Great service. Actually, incredible service. And I mean it! I’ve rented so many cars over the years and this is by far the best location I’ve ever been too. They made sure to bring a Tesla Model 3 long range from a different location just for me. And this is exactly why I keep coming back here! Couldn’t recommend them enough. Really appreciate you all ??
-
May 2024 by D. M.
Booked the manager's special to lock in a low rate, and then when I arrived, I was told it only applied to a Tesla that needed two hours to charge. They refused to honor what I booked online and offered a higher rate on a larger car with no other options to meet the rate I booked online. So I walked next door to Enterprise.
-
May 2024 by Johnny Rivera
Great service very friendly and great prices
-
April 2024 by Alex Rodriguez
Poor customer service, no knowledge of what they are doing, definitely never coming here again, do your self a. Favor and don’t waist your time here employees are rude!! This place is definitely a joke.
-
April 2024 by ADNAN ULLAH KHAN
The Manager is a nice and professional person.
-
March 2024 by ribika sileshi
Bad experiences at this location. They never return back after they put you on hold if you give them a call. I returned the car in a different location and they charged me extra that I was never told or never see it in the contract mentioning about the extra fee.
-
March 2024 by Yiteng Fan
In and out in less than a minute. Very efficient staff!
-
March 2024 by wendra rook
I would recommend them 100%.
-
March 2024 by Desert Rose
Awesome!
-
March 2024 by Wendy Perkins
First gave me a car were the Bluetooth did work at all. Then Gave me a car on a half tank and when I returned it on a half tank they charged me for fuel. Can’t get a hold of a real person to have the charges removed. Hertz in all is starting to become an unreliable company.
-
March 2024 by Sujit Dhareshwar
I always rent from Hertz and am also a Gold member but my experience here was one of the worst I have had in my 15 years of using Hertz. Got a Nissan altima as my rental and it had low tire air pressure in one tire. They fixed that temporarily by overfilling all the tires from the next door car mechanic shop. Next day I see the same issue so brought the car back to the location and the Manager actually made me wait so he could take the car to the mechanic to look at it. That's one of the worst customer service I have ever seen. I am not renting car to come and wait at the location while some mechanic is trying to fix it. After I raised this co concer with the manager he finally gave me another car. Communication was horrible by the staff who was actually the Manger of the location. I would rather drive to Burbank or LAX to get a car next time instead. Plus the place smells disgusting as well.
