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August 2024 by veronica bruno- Bauzon
Amazing job with excellent customer service by David. its my very first time to visit the shop since we moved in to the community.Surely,Will recommend it to my friends.
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January 2024 by Jerry Huffman
Great service backed by honorable and friendly staff. All you can want from a repair shop.
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September 2023 by Judy H.
John and his service crew are awesome They do a super job and are very professional and honest
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September 2023 by Jenell Watkins
I think I've been bamboozled by Richard . I already had an idea what was wrong with my car. He ordered parts for every car but mine, kept my car all night , for nothing. I demand a refund.
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June 2023 by Shauna Van Grinsven
Was smelling fuel and decided to bring it to the shop rather than try to find the issue myself. It was much bigger than I thought it was but I’m glad that I brought it to G & M Auto Repair. They were quick with servicing my car and the price for repair was well worth it! Customer service was great and Richard is very friendly. Definitely will come back if needed.Services: Auto engine diagnostic
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April 2023 by Lorrie K.
Update. 4/7/23 Richard sent me a text today to make sure everything was ok with my car. What great customer service!!I'm from out of town and needed an oil change. They were very accommodating and fit me in. Gave my car a once over and told me to give the paperwork to me mechanic back home. No hard sell, just took good care of my car.
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April 2023 by Yesie U.
Probably the most honest and reliable mechanic I've ever done business with. He's worked on all of our vehicles. Antique and modern. He's thorough, and if the service can wait (brakes, etc.), he will let you know. All staff members are friendly and easy going. I recommend G&M to all SCV friends looking for a good mechanic. He's easy to work with and he has a quick turn around when you bring your car in for repairs. The cost for repairs are honest and fair as well. Happy to have found G&M through a recommendation.
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January 2023 by S A.
On the afternoon of December 23rd, I was on the 405 heading into The Valley from the top of Sepulveda Pass. As I braked to reduce my speed on the downgrade, I heard a loud grinding noise and felt a vibration in the steering wheel. I immediately called G & M, explained what I was experiencing to Richard, and he said bring the car in. Oh sorry, Richard runs the joint. Keep in mind that this was 2 days before Christmas, and the shop was closing in a couple of hours. Always smiling, upbeat, and professional, Richard greeted me when I got there and pulled the car into one of the service bays. Fernando, one of the very experienced, talented service technicians, diagnosed that the rotors were the problem. While I waited, he machined the rotors to perfection. As I drove home, the brakes worked great!Most recently, this past Thursday I noticed that my right front headlight was out. I called and asked Richard if I could bring the car in Friday (yesterday) morning to replace it. He energetically said, "Of course! I open at 8." I got there just as the doors were rolling up. Again, with an enthusiastic hello, Richard and I chatted briefly about the fact we both love our Toyotas --I have a Prius V, and Richard with a Prius C. We agreed we'll probably keep our cars forever. Shortly thereafter, Toti (another very experienced, talented service technician) headed to my car and replaced the headlight lamp. I was in and out in 12 minutes!If you live in the Santa Clarita Valley...wait, let me change that...If you live in SOUTHERN CALIFORNIA, this is the shop to bring your car for service. With good prices and skilled, friendly, honest people, why would you go anywhere else?
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October 2022 by Joanne V.
This place charges arms ,legs and limbs Googles price on line and charges double Price More then any other shop in the area
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October 2022 by Patricia W.
Excellent company, Great customer service, Fair pricing and Very accommodating . Would highly recommend this company for your Auto repair needs . Really nice people .....
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September 2022 by Amanda O.
Sent a message for a quote for headlight replacement and received a message from John the owner in 10 minutes with a reasonable price. Came in the next day and was helped by Brad and pricing stayed consistent ($50 for 2007 Honda Civic). He got both headlights replaced in less than 20 minutes and had me out the door 30 minutes from the moment I walked in. Super helpful guy and easy to ask questions and I already have a full service oil change scheduled for next week. As a woman, auto shops can be intimidating but I felt very at ease and felt like no question was a d*** one. Thanks everyone!
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September 2022 by Jet Aguilar
Great customer service
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September 2022 by Paulette Gardiner
They performed a vehicle safety inspection required by my auto insurance company.
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September 2022 by Erik Plessner
They did great work didn't do any up selling like a lot of other places do
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September 2022 by Bryna M.
My husband brought in his jeep because it was over heating and the diagnosis was a cracked radiator which was fixed for $1222. The car was taken in on Friday and done by Wednesday. On Thursday my husband took the car to work and the car began to over heat again so he brought it back. A block test was then done which led to the two possibilities of a busted head gasket or water in the cylinders which is around $4000 to fix. The car is not worth fixing at this point but I wish that the proper tests to determine why the radiator even cracked in the first place would've been done beforehand before we were out $1222 and then we could've said it's okay we will have to just get rid of the car. Friendly service and I went back here because of how great they were the first time around but I can no longer recommend G&M anymore. That isn't right.
