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December 2023 by Steven Eggers
If I could give no stars I would. The lady in the front of pediatrics lied straight to my face saying we cancelled our appointment, when we didn’t. She then proceeded to not reschedule. She was rude, and seemed to know the clients that took our spot.
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March 2023 by Antonio Estrada
Me and my wife took our newborn son to the pediatrician office with Doctor Victor M. Lopez. Honest opinion, worst experience ever. My wife and I had several questions about our baby boy. We are first time parents so obviously we have several questions about our son. Lopez was in a rush and made us feel irrelevant during his evaluation of our baby boy. His approach in regards to medical concerns were extremely unprofessional & dismissive. While kindness & sympathy may not be required in order to qualify for his position he should at the very least review & correctly interpret medical records of his patients to avoid misinterpretation to parents. Although they may be small mistakes but combined with his lack of effort, interest, empathy & attention to detail, it may cost someones child their health. If you happen to be in a position where you are required to see him for your child, make a note to personally review all test results, vitals, records & get a second opinion.
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March 2023 by Desert Rose
Great staff. Great building. Great parking.
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February 2023 by Woyam C.
I have been a patient of Facey Medical Group for nearly 20 years. I have always received excellent care from my primary care physician and a multitude of Facey specialists over the years. Their facilities are modern and clean and I have never had anything but professional and friendly treatment by the Facey medical and clerical staff.
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December 2022 by Brian
I have had nothing but good experiences at this facey location. I have seen 3 different doctors and have had my blood drawn without any issues. The front desk is very friendly and professional as are the nurse's.
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September 2022 by Vee A.
This place is HORRIBLE. They are very unprofessional and have no regard for their patients. The staff are wretched. I would recommend going anywhere but here!
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August 2022 by Brittany Joseph
I understand things happen but, I kid you not, between my husband and I we’ve gotten calls that our appointments have been canceled and we’d have to re-schedule more than 5 times. I got canceled twice in a matter of 2 weeks! THIS is why ppl use the ER as their PCP. I can’t even get in to see mine because either the noght before or the DAY OF I get a call saying I’ll have to re-schedule. This is just unacceptable. My husband literally just got a call from scheduling asking if he can re-schedule a procedure he was going to get done in September. I don’t understand why this is happening all of a sudden…
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July 2022 by Catherine R.
Pediatrics receptionist really don't go above and beyond their jobs here at this location. The nurses are rude as well. I've been calling for a concern I had with my 2 year old, and they couldn't guarantee a call back. I called on Friday morning and never got a call back that day. I waited all weekend to call Monday. I called 3x they said the doctor is with patients she will get my message. We are patients as well so this needs to be taken care of as a priority. Bad bad service here in pediatrics.
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July 2022 by Bill W.
I'm happy with facy, it's great no problems at all. Dr. Lachman helps me a lot he's a great doctor I definitely would recommend Facey Medical
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June 2022 by Aram Damirjian
Useless doctors especially andrew ugurian. Takes a month or so just to he seen by them. Then they send you to specialist and you gotta wait another 3 weeks to a month to get your vague results to which some office manager reads to you like you’re supposed to understand medical lingo. I asked them to have the doctor call me and explain what the results mean and what we can do only to find out that the doctor is on vacation. Doctor never called. I left a bad review and all of a sudden guess who leaves me a message on the facey providence app to belittle me, dr ugurian! This entire facility is ran by bozos like him and his office managers
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June 2022 by Steven C
You just have to learn and understand how health care works now! There is nothing for free. Health Care Providers have been eating the uninsured patients for 30+ years now. So take the time (5 minutes or less) and turn your insurance card over and READ the toll free number that tells you where to go! I know it’s a lot to ask! But you will advert the frustration of going to a clinic and being turned away! Heck I have even been turned away and I worked in the ER for 30 yrs. This place is great. Staff WANT to help you. So bury the hostile feelings and it might change how your seen and treated. Yeah that’s all.
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June 2022 by Kayla Tyler
I’ve been a patient here for as long as I can recall - however recently I’ve had the worst experience with one of the Medical Assistant there. I’m usually not one to leave bad reviews on anything; however this was extremely frustrating. I have been in constant contact with her, when all I wanted was to speak to my PCD, and she was unable to help me with any of my issues. I was assured all was taken care of on her part, but in the end, I was told nothing was taken care of by her. Very ill setting experience; and I am very unhappy with how things were handled. I still haven’t gotten my appointments set straight, and don’t know when I will.
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April 2022 by Anthony P.
Facey Medical Group fails to meet their patients needs. They have great doctors but if you need a referral they send you to a place that can't help you.
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April 2022 by Brian Corbett
I have had nothing but good experiences at this facey location. I have seen 3 different doctors and have had my blood drawn without any issues. The front desk is very friendly and professional as are the nurse's.
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April 2022 by Lorena S.
The Doctors and Nurses are friendly, helpful and informative. This medical group is fast with referrals, appointments and lab tests. I highly recommend Facey medical Group.