This CVS Pharmacy in Saugus, off Bouquet, is consistently praised for its extremely helpful, caring, and knowledgeable staff. The pharmacy team, including the pharmacist, goes above and beyond, offering advice and taking time to answer all questions thoroughly. They are known for providing excellent customer service, looking for prescription savings, and helping to locate medications others are out of. Customers appreciate that the staff is never rude and often goes out of their way to help, properly counseling patients on their medications. The team works tirelessly and is described as amazing, kind, and super helpful. This location is considered a go-to pharmacy, with some customers traveling across town specifically for the service. The friendly and knowledgeable employees on the sales floor also provide great service, ensuring customers find everything they need. The overall experience is always a pleasure, making customers feel appreciated and eager to return.