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November 2023 by Elizabeth C.
I can't say enough positive things about my experience with the Santa Clarita Gerber Collision & Glass location. Natalie & Bradley were professional & knowledge & took care of my vehicle repairs in a timely fashion keeping me updated along the way. I highly recommend this company at this location.
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August 2023 by Rosie Treasure
Very professional and informative. I appreciate their kindness and great work ethics on my vehicles. I've already taken 2 of my cars for repairs due to accidents. As well as recommended a family friend to Gerber Collision. They took care of them and did not disappoint.They went even further by coordinating with the rental company to pick up the client from their shop and take them over to pick up their rental, which was covered through other parties' insurance. GREAT SERVICE, you won't regret it.
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July 2023 by Michele C.
Yes, they've done a good job on our vehicles in the past, but I hope you don't need your vehicle towed to their repair facility because they don't allow that. So, they will only give you an estimate if you can drive your vehicle to their center. It doesn't matter if your vehicle has been in an accident, isn't drivable and needs to be repaired. You'll have to take it somewhere else.
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July 2023 by Sebastian S
Geico sent me here. While my car was there, the shop filled in a preexisting scratch without my permission. I already had an order to have the scratch filled in by the dealership at which I purchased the car. Gerber didn't even match the color properly, and it drives me wild having to see it every time I go to my car. Fixing the paint mismatch now involves sanding down the entire area and respraying, which costs much much much more than the gas I would've used to have the initial scratch filled at the dealership for free.The front desk said it was a "courtesy" and was baffled I was upset, but then the head mechanic denied it shortly after. Mama mia. Stay away, even if Geico sends you here.
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June 2023 by Max Sejm
Geico sent me here. While my car was there, the shop filled in a preexisting scratch without my permission. I already had an order to have the scratch filled in by the dealership at which I purchased the car. Gerber didn't even match the color properly, and it drives me wild having to see it every time I go to my car. Fixing the paint mismatch now involves sanding down the entire area and respraying, which costs much much much more than the gas I would've used to have the initial scratch filled at the dealership for free.The front desk said it was a "courtesy" and was baffled I was upset, but then the head mechanic denied it shortly after. Mama mia. Stay away, even if Geico sends you here.
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June 2023 by John B.
Stephanie and front desk and team who worked on and fixed my bmw 128conv was as good as it gets, looks great, paint other body work and window etc, thank you, i recommend this shop!
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June 2023 by Ben D.
Beware of the the little details. Picked up my car everything looks good until I noticed the small details like my hood rod.it was never replace it was bent during the accident. A metal brace that was suppose to hold a hose was welded up side down. Manager also gave me the run around telling me they ordered the wrong parts and suddenly tells me they have the parts. Inspect your car before leaving. I hope this post was helpful.
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April 2023 by Stephanie T.
Dropped off my car in the end of March got it fixed by the mid of April. Natalie & Stephanie J. helped me with my car and the whole entire process which took awhile to get all the parts correctly!!! Only took about a month but I'm super stoked, it looked even better than I bought it. ;) I'm not the type of person that complains a lot because I work in customer service also so I completely understand when it might take a little longer for all the parts to come in might not come in asap but I trust the process and they made me feel like I was family when I came in!!! It was my very first time coming there, I also gave to little gift bags to the lovely ladies that had helped me. Just a little, I appreciate y'all for everything!!!
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February 2023 by Jesse V.
This shop was on the recommended list from my insurance. While the area where the primary damage was done on the drivers side door looks ok. On closer inspection at home there are several issues that are very obvious.1. There was overspray that is visible when you open the door.2. There is a small paint blob (thick paint) near the front panel.3. The car returned dirty, white powered on brake and gas pedal.Shop appears to have little to no quality control. Good luck if you go to this shop.
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February 2023 by fernando gonzalez
My Vehicle came back better than new. The staff was exceptional. Brittany was very knowledgeable and a pleasure to deal with. Highly recommend
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January 2023 by Michael Fine
Horrible! 3 offices, no time to inspect damage to my car. 2 1/2 weeks out. Time is money. Went to Caliber instead.
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December 2022 by Manuel Hernandez
Excellent customer service. Britney was fantastic from start to finish always kept me informed what was going on with my Jeep. The work was great came out looking like new.
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November 2022 by William “Bill” Maria
If this is the place that was called center point collision before I hope its under new management. it was one of the worst experiences I've had getting repairs done.. 10k in damage instead of buying new hood and fender they bondo the damage and with the horrible paint job no paint correction can be made. They told me 10 days took 3 weeks. The agent I was working with was a kook.Services: Auto glass replacement
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November 2022 by The Olive Sausage
They were too buisy and scheduled me for an aprasle 2 weeks out. I figured if it takes 2 weeks for an estimate it would take 2 minths to fix.The office looked nice, the entrance was confusing and super congested with cars waiting to be worked on.I ended up going somewhere else and they were actively working on my vehicle before my aprasle date at this place. LOL
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October 2022 by Lola Blake
Very professional and experienced team with quality work. Full compleat package.
