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“I didn't want to write a review, because the repair of my bike took so much longer than I expected. But they gave me such a great discount in the end that I felt obligated to give them 5 stars. The delay in the repair happened mainly because the online shipment got wrong for some parts that they ordered. In the end, the quality of repair seems to be great.”
“Love this bike shop! I've taken my bike in for service multiple times, for both big and small issues. Paul is extremely knowledgeable, welcoming, and professional. He always explains what he's doing and has delivered my bike on time.
CBS Cycling also hosts a weekly ride on Saturday mornings and it's a good group. Definitely worth checking out if you are a road cyclist.”
“If you need a bike. do yourself a favor and visit Alrick at the Santa Clarita location. He'll do a great job to taking care of you and getting you into the correct bike for your needs. Sure, you might be able to find a "cheaper" bike somewhere. However, you get what you pay for....I always say; "Good tattoos aren't cheap and cheat tattoos aren't good". Lol! It's actually less expensive to "buy right" this first time.”
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“Thank you so much to everyone at Open Trails! I love my Mokwheel Ebike! I've only had it two weeks and I've already put 331 miles on it. I ride it to work, the grocery store, the gym, almost everywhere. I get compliments on my Ebike almost everyday. I will definitely be a lifelong customer of Open Trail's Ebikes because they have the best prices and excellent customer service!”