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February 2024 by Ryan E.
Can I give more than 5 stars? Replaced my battery and it wasn't as simple as it could have been. Dylan could've sent me away, but he went the extra mile to get me up and running. Hero status. Thank you!
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January 2024 by Richard Torres
If I could give a zero I would. I had an online order, I come to pick it up after work and stand at the register for about 20 minutes for it to be "lost". Super disorganized and unprofessional. Waste of time in my opinion.
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January 2024 by Richard Schroeter
I needed a battery for my truck I couldn’t install the battery because of a injury Norwin and Joey helped me out really appreciated the service
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January 2024 by Kathryn Patterson
Joey helped me with purchasing oil and a filter for my car. He even came outside and fixed my misaligned headlight. He was so curtious and super helpful. Great employee!!!!
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December 2023 by Tamika Derrell
Norwin R is the man. I got some windshield wipers from pep boys but i thought they didn’t fit. So went here to buy a new one. I don’t know what magic this man did but he made them fit. Not only that he walk out and show me how to put them on. Thank you
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November 2023 by Ice Ventura
great customer service! thanks for replacing my bmw’s battery Norwin!!!!
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November 2023 by Richie DeSanto
I got great customer service today by Genesis! He tested my battery for me and let me know what the problem was, after doing so he walked me through all the options for a suitable replacement and even swapped out my old batter with the new on right there in the parking lot as free service! I was so surprised by the at the level of service I received today! Thanks again Genesis!
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November 2023 by Susan
Great service! I was in desperate need of new windshield wipers and Gavin was so knowledgeable and went above and beyond to help me. He quickly figured out what I needed and even helped me put them on my car. Five Star!!!
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October 2023 by anthony “Tony” gutierrez
Quick pit stop. Friendly service rep. Gavin was friendly and helpful to each client ahead of me.& He help me on the fly with a paper cone to pour oil in to engine.Busy location. Parking can get tight.
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October 2023 by Marvin Lopez-Rangel
I had an issue with my coolant being very low and I wanted to make sure I was safe going over the grapevine. Norwin assisted me in putting the fluid and circulating it properly! Awesome work and super helpful! You’re the man
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October 2023 by Fernando Gomez
Norwin R helped me get a new battery, he got the part from another store and got it installed within 40 minutes and got me up and running.
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September 2023 by Gary Allen
I bought a battery just weeks shy of 3yrs ago.Suddenly it wouldn't take a charge. I went to AutoZone to get a replacement.Much to my shock they gave me a brand new replacement battery for free since I had 3wks left on the warranty. Not prorated but free!!Thank you AutoZone. My new exclusive auto parts store.
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September 2023 by Michael T
I Just used their diagnostic machine to check why my check engine light was on. If I took it to a dealer they would have charged me maybe $200 or more. One of the employees asked did I know how to do it then he just did it for me. The store was clean and the employees were professional
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August 2023 by Lou Lou S.
These guys are so good! They made me feel welcomed. I can't imagine going anywhere else. Thank you to Carlos who without hesitation, helped me when I asked for help with opening the hood of my car and then needed to get the right oil after I thought I knew what I was doing (so didn't ask) and bought the wrong one. Carlos also offered me a funnel which when I used it, I couldn't imagine how it would've turned out if I didn't have a funnel. I loved that Carlos gave me the help I asked for but also made me feel confident in doing what I was capable of doing. It helped me feel good about myself and feel like I learned a skill. I am astonished at how wonderful the customer service was and how I was cheerfully served with kindness and respect. I don't know how they do it but however they are finding and training their employees is on point. It usually comes down the line. If you have great employees, you usually have great managers and owners, so well done AutoZone on Soledad.
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August 2023 by Betsy Tobon
Great help and support to a stubborn battery issue!! Norwin was super helpful!!!