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March 2024 by Luke Rimkunas
Eugene was great. Really helpful and patient.
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March 2024 by Aly
At&t is amazing! The representative Edgar was such a great help. He set me up with directv and my upgrade! Great service! ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Natalie Valdes
Jay Hooks was amazing! She was so helpful, thorough and made every effort to get me taken care of. Glad that AT&T has associates like her, who make this company look great!
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March 2024 by miraluna alejandria
It was a very great experience. We appreciate Edgar for all his help.All of our questions and inquiries have been addressed and answered. The place is clean and neat.
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September 2023 by David Berke
Kelly was great and she helped me with everything. She or others like her should always be available to help because it makes having a phone and your service worthwhile.
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August 2023 by Diana James
A million thanks to Sam at the Valencia AT&T store. He was truly amazing and if I ever need to go into the store again I will definitely go back and see Sam who I have renamed “Incredible Sam”! Great Service and very knowledgeable.
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July 2023 by Joe Sikkens
GG was hands down a PERFECT sales rep. He understood and took care in all my questions and concerns. He knew everything I needed of him. Extremely helpful and super easy to work with!Thanks a million GG!!Great conversationalist while we waited for the safe to unlock. What a great character !!
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April 2023 by Erika V.
Don't even bother coming here. Horrible, horrible place. Wish I would've read the reviews before ever stepping foot in this hell. Got better customer service over the phone. Avoid!!!!
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April 2023 by Bambalyan F.
I wish if there's a way to not add any star. The lady there she's the worst she asked me to order the phone online to be my payment of $0 Or if I will do it in the store she will add $22 monthly payment because I must add coverage if I will do the purchase at the store and I was sure thats there's no policy like that and I went to another at&t and the guy over there was so helpful so I don't recommend this store at all
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April 2023 by jennifer jenkins
I love the customer service here, the guys are great. Aside from that, I am angry today because everywhere I have looked online, even on their website, it shows they are open until 7pm Sunday. I rushed through the last of my errands and sprinted over here at 6:30, to find they are closed ? please fix your store hours to reflect what they actually are.
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March 2023 by Henry
Edgar & staff are very friendly, helpful & professional. Helped transfer service from old phones to new phones & TV / internet service. Will be my go to location for AT&T service from now on. Thank you Edgar!
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March 2023 by KHlover369
Eric was fabulously fantastic!!! He helped me with a 2 week long problem in 3 minutes!!!Eric deserves a Big raise!
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January 2023 by Willie and Ranetta Lamb
Wonderful experience with Fabian. He took his time with us and explained all the options. Eric, the assistant manager, also checked on us to say hello
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January 2023 by Ranetta Lamb
Fabian was great very helpful . Definitely would recommend him for your phone needs.
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January 2023 by Jesse C.
We came into the store multiple times seeking help with our account. Features on our Apple watch were not working because of the AT&T plan was set up correctly on ATTs side. All in all, mistakes happen. The regular employees were helpful, but the assistant manager needs some serious customer service training. We came in several 3 times in the same week, and on the last visit we had an appointment. We showed up on time and still waited 30 min. When the assistant manager asked how we were doing and we said we were frustrated, he started arguing with us. Considering the poor leadership, I see why there are so many 1 star rating, and with that the employees at good people so I see why there are a few higher ratings. I have been with ATT for at least 20 years, and the overall service just keeps getting worse and more expensive relative to their competitors. It's about time to jump.
