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February 2024 by Medha Vinnakota
The workers were super kind and attentive. I barely had to wait in a line and they helped me finish what I needed to do.
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February 2024 by Melissa Solorzano
Super bad service. AMAZON SAYS CAN RETURN AS LONG AS PACKED. PER THIS LOCATION CANNOT. THEY SAID NEEDS TO BE PACKED IN A BIG UPS BOX AND WANT YOU TO SPEND MORE MONEY
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February 2024 by Tinki Ag
I regret not being able to provide a negative rating. The store attendant(lady) was exceptionally impolite and unhelpful in assisting with packaging.
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February 2024 by Vijay Ramakrishnan
PSA Avoid printing at all costs. Printing one page of A4 paper costs $3.
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February 2024 by Suman Khatwani
Been here on several occasions and the staff are very helpful and kind. They’re almost always super busy, yet they always do a great job of handling multiple customers.The employees make it a point to keep a good vibe at this place, which makes it nice for customers too. They are often singing or laughing.Interesting to see that the staff are kind to each other as well, and they stand up for one another! On one occasion there was only 1 lady at the counter and a customer compassionately asked “ they just let you fend for yourself out here” and she stood up for her colleagues and continued working efficiently. This is unlike other shipping places where staff are trying to blame/pile work on the other.Shoutout to the team at this UPS for modeling great team work and being a pleasant place to go to!
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February 2024 by delock
Awesome
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January 2024 by melek Esin
The lady is extremely rude. And seems like this UPS store is famous due to her attitude though nothing changes
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January 2024 by Carmen Downey
The team at this location does a great job. They have always been welcoming and helpful when I’ve needed assistance. And the addition of the Amazon drop has been convenient. They make sure to acknowledge the customers with a greeting or “thank you for coming in” whether or not you go to the counter
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December 2023 by Stephen Campano
Great service at affordable prices. Much better than filling out forms and waiting in line at the post office!
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December 2023 by Noor Albarakat
I went in to get my daughters passport/visa photos and Alex helped me promptly. Within a minute, we were taking the pictures and she printed them out right after. Didn’t take us more than 5 minutes! Thanks Alex!This is also my favorite UPS Store - all my shippings and Amazon returns go through them because they are fast, smart and efficient.
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December 2023 by F. Kent
I sell products online, and I've been to the UPS company 4-5 times. Each time, the elderly and unfriendly woman there caused problems for me. Despite my careful packaging, she refused to accept the box, just standing there and looking around without any intention to work. I took my packages to another UPS location, and they thanked me and accepted them without issues. Either this woman needs to be fired or she should undergo proper training because her behavior is rude and indifferent. I definitely do not want to work with someone like her. I hope someone from UPS in authority reads my message. Please check another reviews a lot of people saw same thing. I am writing a report to UPS Headquarter now. Because the owner did not take care of the rude woman. Thank you.
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October 2023 by Sriguru Chakravarthi
Went on a crowded Sunday afternoon. Notarizing and shipping got done in 15 min, and felt it went way faster than expected. Barry, the associate who helped was very courteous and helpful.
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October 2023 by Jim Newton
I had 5 boxes of records that Christina and Abby packed and shipped. At the end of the transaction I noticed that one item was double the cost of the other boxes. Christina corrected the issue and was very courteous and professional.
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October 2023 by Krish k
Really bad experience today when i tried to get Notary signature. I have done notory signature for copy documents at the same location before but today (sep 16 around 11 am) there was a lady (didnt notice her name) who was arrogant and refused the service saying that they dont notarize copy documents, which is weird because i did at the same place 2 weeks back (just a different person who was helpful). I had to go to the UPS store at steven creek to get it done. This store lost 100 dollars today.
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August 2023 by AIRWATTS STUDIOS
Manager CHRISTINA at store #407 did an EXCELLENT job on my Bus. Cards and Booklets. She was VERY Nice and Helpful & Clients LOVE the Cards & Booklets. She truly deserves a RAISE on her going UP & above 2 get my visions right!???!
