The North Face store at Westfield Valley Fair Mall offers a wide selection of hi-tech outdoor gear, outerwear, apparel, backpacks, and shoes for hiking, climbing, snow sports, running, and other activities. Customers can outfit the entire family in expertly designed, top-of-the-line collections. The staff at this location is consistently described as very friendly, professional, and helpful. Reviews highlight that the team goes above and beyond, creating a much-appreciated shopping experience that feels rare. Employees are noted for their great knowledge of products, assisting customers with finding the right fit and building trust in the quality. The store itself is clean and has a pretty nice selection of the latest styles. Excellent service, including instances where staff members walked the extra mile for customers, contributes to an amazing experience and strong customer loyalty.
the staff at this location is very friendly and professional. I don't usually go to this location but recently the Milpitas location has been lacking. rude employees that are on their phone and very unprofessional. do yourself a favor and visit this location instead friendly staff and great management
March 2025
This team goes above and beyond. I actually went in to make a return and the way they treated me makes me want to shop there more often. I feel like this type of experience is rare nowadays. It was - much appreciated experience!
November 2024
A great variation of shops to suit all great prices too.
