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February 2024 by Jonathan V.
Consistent challenges with this store. Never enough cashiers or enough self service check out registers. Long lines and painful process of waiting. Seems like management should wake up and figure out a solution to improve the customer experience. . Target experience leaves a lot to be desired. Extremely low rating for customer effort, net promoter, and overall satisfaction.
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January 2024 by Shahriar M.
Target stores offer great selection, variety, availability, design, service and quality of products in every department along with great proximity. We are very glad to have them near us and go there when we need related items.
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January 2024 by Simrat K.
They almost never refill their isles. How can one shop on empty isles? This is being going on for years now. Someone seriously needs to look into this.
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January 2024 by Nancie D.
Came in to pick up my order. Order. Pickup had 6 people. 6! I stood there and asked can someone help me as they all walked away. I was ignored until I said excuse me can some one help me and was told "oh he can" ...however, Alexis was too busy with his hole puncher... Unbelievable.
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November 2023 by Manuel C.
Called about an item they said they had in stock on their website. Was on hold for 20 minutes each time. Got disconnected 3 times (even decided to switch departments in their phone system). Need I say more. Utter dumpster fire
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November 2023 by Sophia W.
This review is for the pharmacy. For the most part very patient staff. But for the judgmental few, just cause we get there 10 minutes before pharmacy closes does not warrant a 'you should have come earlier'. You don't know if the customer you serve are coming from work/ overtime/ far commute etc. How do you know the customers didn't try? We do not need to be shamed/ called out for coming in right before you close.
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October 2023 by Danielle A.
Women's bathroom was absolutely disgusting, and I mean, like literal shit hit the fan kinda gross. Store employees were all chatting in the back and when I asked if someone was available to clean they said no and that they would just close it. I'm disappointed with their service today.
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September 2023 by Thomas H S.
While I am a long - time TARGET customer and even though there are ups and downs in retail everywhere, this store is obviously a great store -- always busy and the help are friendly at the same time and know the merchandise in the aisles really well. I also like the food service at the front of the store. Really nice!
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September 2023 by Clif C.
Kelly D., Sparrel H., Vicky N. (Yelp Elite), Stephanie D., Jewel W., Lilly R., Christina E., Jessie G., Stewart H., and Stephanie H. are a handful of Yelpers that have given this Target 1 star negative reviews. There are so many 1-stars that they actually gave this Target 1 star IN A ROW. It is sad to see a location get this run down. No customer service, and the phones automatically hang up on you. We even tried calling CVS in Target to reach someone - a manager. Corporate should be aware that this is very bad for the Target brand.
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July 2023 by Mike A.
From the moment I began my deliveries to Target stores spanning from Fresno to Redding and Eureka, and those dotting the landscape between San Jose, Dublin, Livermore, and San Ramon, I've had the pleasure of meeting many managers. But none have left an impression as strong as Tatiana, the team lead at one of these locations. Tatiana's personality shines brighter than the star that graces the Target logo. She embodies the very essence of exceptional leadership, combining competence and warmth in a way that makes every interaction a memorable one. She is always prepared, professional, and more importantly, kind. Her approachable demeanor and unfailing cheerfulness are hallmarks of her character that make every visit a joy. Her extraordinary abilities and attitude are such that they've compelled me to write this review, a first in my year-long experience of delivering to multiple Target stores. Tatiana stands as a beacon of positivity, embodying the kind of customer service that goes beyond the norm. I can confidently say that any visit to this Target store is not just about delivering goods, but also about the joyful interaction with Tatiana, a team lead who undoubtedly makes the world a better place, one delivery at a time. In a line of work where I encounter numerous managers every day, Tatiana's dedication, warmth, and professionalism truly stand out. Her outstanding management skills and genuine kindness are a testament to the great work happening at this Target store. I highly recommend a visit, and do remember to say hello to Tatiana!
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July 2023 by Stephanie H.
I would like to know who had the brilliant idea to get rid of actual CASHIERS in this store? Like the lines were not long enough before? I used to be able to go there on my lunch hour and pick up a few things and make it back to work on time, but not anymore! I have spent 15 minutes standing in line there for the last time. The self check out lines sometimes will have 25 people waiting! DO BETTER TARGET! I think you have enough money in the bank (especially in Santa Clara!) to pay a few more cashiers! This is ridiculous.
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June 2023 by Stewart H.
My wife was in this Target store yesterday and could not find anyone who worked their for assistance. She just decided to purchase a cell phone case hoping that it would fit her phone without the ability to try it. Today I went in the same Target Store on ECR in Santa Clara to also look at their cell phone covers. I found 3 I wanted to look at but could not locate any help. So I called the store and pushed the button for customer service and let it ring 10 times before hanging up . I tried it again , let it ring 15 times, ha ha, and still no pickup. Ok so I called back and pushed the button for HR figuring that someone would surely answer the phone. Nope , twice and no pickup. How in the HELL can the Head Manager even have a job here! This store serves a pretty decent upscalish area but if the Management can't hire more staff then they should be FIRED and Corporate needs to come in and redo this store. I'm not going to return here anytime soon. Very terrible operation. Oh and one final thought. IF I was a bad person say like a shop lifter...... after reading this review I might just come in like any shopper, having my little back pack on and inside having a hammer.... Then proceeding back to the TECH Department, seeing no one there so then pickup what ever interest you then proceeding to Mens cloths, pickup a few pair of jeans then proceed to the dressing room....... Take tech item you liked, wrapping it up in the jeans then beating the crap out of plastic lock box or whatever, remove said tech item , making sure there's no other security alarms on the item that you are now going to walk out with and replace jeans back on shelf and any tech items you don't need then walking out of store....,,HELLO TARGET MANAGEMENT ARE YOU READING THIS? Yes I'm not the smartest whip in the group but if I see what I could do don't YOU THINK YOU SHOULD ALSO. HELLO MANAGER!!
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June 2023 by Jessie G.
Not sure why this store has 3 star rating. It's horribly stocked. Nobody acknowledges you and there are always lines 20 people deep. Very dirty store too. Don't waste your time in this butthole of a target
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June 2023 by Christina E.
When did target become the new Walmart. Employees don't give a damn about customer safety. Literally slipped on water in the toy aisle and twisted my ankle. The employee I gave awareness too really didn't care or even asked if I was okay. And I was pregnant too
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May 2023 by Lilly R.
When target opened up years ago, we were super excited because it was so close to home, and the one that we used to go to was located on Coleman. Within the last year or so this place has gone downhill and it's quite embarrassing considering the great town that we live in. The front entrance is always dirty with the garbage bins overflowing, there is hardly ever any carts inside, but all out in the parking lot and for whatever reason the self-serve line is always 15 to 20 people deep while the main registers are rarely open. The only good thing I can say about this place is that Donald, the cashier is one of the best. Very friendly guy and you know he works very hard. Wish their corporate office would make some changes here.