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March 2024 by Minh Hoang
It's often stressful when your out of warranty BMW is in need of maintenance/repairs but the guys at SVB will make it a much more pleasant experience. They are honest, straight forward and knowledgeable. While getting my car serviced they noticed a suspension issue that has been plaguing my car for quite some time, an issue other shops have missed. They did not pressure me to get it fixed but I decided to do the repairs with them and now my car feels and drives so much better. They had courteously vacuumed the carpet when I went to pick it up, little things like that do not go unnoticed so I appreciate that. I highly recommend them and will be going back any time my bimmer needs something done.
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March 2024 by Minh H.
It's often stressful when your out of warranty BMW is in need of maintenance/repairs but the guys at SVB will make it a much more pleasant experience. They are honest, straight forward and knowledgeable. While getting my car serviced they noticed a suspension issue that has been plaguing my car for quite some time, an issue other shops have missed. They did not pressure me to get it fixed but I decided to do the repairs with them and now my car feels and drives so much better. They had courteously vacuumed the carpet when I went to pick it up, little things like that do not go unnoticed so I appreciate that. I highly recommend them and will be going back any time my bimmer needs something done.
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March 2024 by Tatyana E.
These guys are incredible! Their prices are competitive (I've checked with other place), they do quality work, they never over sell on things you don't need. They care for your car as a whole, not just for the service you come in, and provide recommendations. They always do more than you ask for without additional charge. Examples: Changed my clock to catch up to daylights. Replaced my car key battery. Vacuumed Replaced my windshield wipers. Those things add up and super helpful for a full time working mom with two kids. Very personable and always make time to explain the terminology in basic language.
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February 2024 by Jeremy Cheung
I brought my F80 M3 to SVB for crankhub service. While admittedly they are not the cheapest rate in CA, I valued their approach of smooth and steady to make sure everything was done properly. I requested extra maintenance service to be completed, and they were happy to accommodate without any additional time or labor cost. They also have an alignment rack in the shop and I got that done at the same time since the car was recently lowered.I towed my vehicle to them from Sacramento for convenience and they were happy to work with the tow company - both on delivery and return trip. Dennis went above and beyond, staying very late at the shop well after closing on a Friday to make sure the car was handed off properly to the tow company!Good work and great service can be hard to find, especially for BMWs in our area. I will happily make the effort to drive/tow my car to them for future service. They have earned my loyalty as a customer going forward.
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December 2023 by Corrina Chao
The best body shop for European car.Respectful and attentive to detail, highly recommend
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November 2023 by Don Breslin
This place is great, awesome service and very knowledgeable about all aspects of BMW maintenance and performance at a great price. I don't know why I took my car to the dealership for so long.
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November 2023 by Trevor Tan
Helped me out when my X5 had apersistent burning smell. Turns out it was a stuck rodent in the engine bay but they did not charge me for figuring it out. Thanks!
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October 2023 by Nikhil “Nik” Pratap
I chose these guys due to a recommendation from ProTuningFreaks as the closest highly rated shop to me. I'm from Benicia so the drive was about 70 miles each way. I needed to get my DME unlocked so I could get the car tuned. I also had a metal charge pipe I wanted installed to replace the plastic chargepipe as the tune would increase the boost so I didn't want to risk the plastic cracking/breaking under hard driving.I drove out there with an appointment for 11AM and they did tell me ahead of time it would likely take 4-5 hours. Because I knew ahead of time, it was reasonable. I just needed the car back the same day. They were able to make this happen no problem.The DME unlock was successful and I was able to get the car tuned. So why the 3 stars? Well...My drive home was 70 miles and as I was driving home after their shop had closed, I was accelerating up that steep hill in Fremont passing the last Mission Blvd exit and I heard a woosh/hiss of air coming from the engine bay and my car went into limp mode and on iDrive listed a "Drivetrain malfunction" that I had never seen before. It said it was driveable and I could continue but recommend no hard driving. Luckily I made it home okay.I got home and took some time to look around the engine bay and didn't notice anything odd. I then did an air bubble test to check for leaks in the charge pipe and behold... their mechanic didn't slide the silicone hose coupling UP onto the upper part of the charge pipe. The top hose clamp was clamping onto...literally nothing but the hose.I reached out to ask if I could receive some sort of partial refund on the installation and it's been a few days and I never heard back. Safe to say I won't be going out there again or recommending this shop to anyone.
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October 2023 by Sheryl Beasley
First time costumer,they got me the parts I needed within a few hours.Over all, I'm happy.
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September 2023 by Channing Way
Solid work. I’ve gone to SVB a few times. In particular, I’ve had them install lowering springs on my M4 and also sideskirts. They also did my rod bearings for my E46 M3. They do solid work and I’ll eventually have them manual swap a car for me because I need the job done right. They’re prices are reasonable too.
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April 2023 by Rajvardhan Deshmukh
I've been taking my car for service here for the past 2 years. They are knowledgeable, use genuine and recommended parts, and always give a good customer service.
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March 2023 by Ameya Joshi
They did a great job. My car drives like new. They did an alignment & 60,000 mile service.
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February 2023 by Kevin Day Jr.
This place is the best, customer service, professionalism, work performed on my vehicle, all the best I've come across for my e36 m3. No snooty Dinan is the best attitude here, and if you don't understand what's going on with your car, they will take the time to explain so there is no confusion or misunderstanding. My car only goes here for solutions, and I live about 100 miles away in the valley.
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February 2023 by Kevin Kim
Below average work and never 100%. Replaced my differential with a brand new one from bmw and a couple weeks later had to tow the car in because the bushing for the mount was faulty and dislodged itself apparently. Clever way to not admit to improper installation. Alignment was done by string method due to alignment machine being down and instead of rescheduling for a day the equipment was operating correctly i was expected to pay for subpar alignment. Had some rod bearings changed out here and came home to a low oil warning light which is the worst thing to experience after a big job like that. For a reputable shop in the bay i was surprised by my experience here. Prepare for them to try to secure work and money out of you by playing on your fears. Valve adjustment job was estimated super high here so i got a second opinion elsewhere and they were able to discount their original estimate to be competitive but why is a discount even necessary in the first place why not just charge me honestly? Had to fight tooth and nail to have them remove most of the negative camber in the rear using adjustable control arms I acquired from bimmerworld which was confirmed by bimmerworld to be a viable solution. A rattle sound i presumed to be coming from the exhaust on cold start was diagnosed to be a problem with the vanos. Got new exhaust hangers and tightened up the exhaust points and that solved the issue. I would not recommend this place. Gave them multiple chances but consistently let me down.
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December 2022 by Chris O.
Have used them a couple of times and both times they gave a good price and have had great availabilty and have been very knowledgable. If I need a shop in the future these will definitely be the guys.
