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January 2024 by RC
Sample ladies are always so nice :DKid-friendliness: kid-friendly
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December 2023 by Sandee L.
5 stars for the product, but the customer service could use a bit of fine tuning at this location.Maybe it's part nostalgia, but I love See's more than any other chocolate in the world!My 96 year old grandma loves it too. So much so, we get her a box of Rocky Road for all the special occasions throughout the year. This visit, I asked for the usual: a slab of Rocky Road in a half pound box. The young man asked if a broken off chunk and a few stray pieces would work. (Not presentable, but I guess at least he asked before just boxing it). He must have seen the look on my face because he then said "well, I can get a new slab in the back". So I replied, "yes, please". He returned with the full slab and looked pretty perplexed on how cut it to fit the half pound box, so I told him I'll take the full slab and to put it in the one pound box, which he did. But then told me he couldn't not wrap it because it wouldn't fit. What? It's wrapping paper, and it's always been wrapped every year, no questions....except "would you like this wrapped?"I also had to ask for a free sample at checkout. It's almost a "See's custom" to be asked when initially greeted. I get it, it's busy with the holiday season, but hello.
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November 2023 by AiFen S.
The two ladies working this Wednesday night were great! I loved how cheerful and genuinely happy they were to service us. The one who gave me a sample was very thorough in inquiring my kind of treat before offering me a dark chocolate cafe Au Lait truffle (she first asked milk to dark, then fruit, nuts, coffee preference). I also saw how patient they were with other guests who were really studying the piece options intently. They were pretty nice with giving those guests the piece they asked for to sample. After a long day of work I it made me smile to see them still enjoying their day (or rather night) of work. I also tried a new to me candy thanks to fellow Yelp friend recommendation! And those almond royals are gonna be hard to ration.... I give myself maybe a month before the tub is done.
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June 2023 by Chikako
One of Mexican clerk was so rude attitude. I purchased 1box chocolate. But She didn’t give us store sample ( she gave samples previous customer). And also she didn’t put the item to store bag. Useally, Other clerk give me extra store bag. ( because some customer purchase chocolate box as gift) She didn’t show any smile and kindness. She showed grumpy face during the time. She should work the see’s candy. She is rude and doesn’t have social manner. I wonder why see’s candy didn’t give customer service education to her. I never go to purchase chocolate in this store.
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June 2023 by Evelyn k.
Free sample yummy chocolate lots of choices friendly staff come check it out . They're hiring now
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May 2023 by Filippa W.
The woman who worked tonight was so nice! Makes me want to come there every day now!
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March 2023 by Grace F.
came here with my sis-in-law to find something suitable for st pattys. came in unsure of what to purchase, but langston found something that worked perfectly for us. delicious chocolates!!
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February 2023 by Brit Heart
Oh my god, get a self checkout kiosk already or implement online ordering and pick-up. What year do we live in? I don't want to wait behind all these people taking their time with chocolate sampling and can't make decisions. You'd be more efficient if you served customers faster, then you'd also make more money! What a concept! It's so difficult to give people money these days.Also figure out your line-up situation, people are queueing all over the place and complaining they were here first b/c you don't have proper signage for where the line starts.
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February 2023 by Vincent
They are very inefficient. It shouldn’t be this hard to give you my money. Get a self checkout kiosk or allow ordering online and self pickup. Nobody has time to wait in line.
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February 2023 by BELLE ANGEL
Still the very best candy ? store. Very expensive $32 per lbs
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January 2023 by Jo C.
I was craving chocolates and this was the closest location to my work. This is one of my stops when I would go to the mall. I can only have white chocolate and luckily Sees has a variety of options in their selection of mostly dark and milk chocolates. The service was excellent as the staff who helped me was nice and friendly. Store was clean and displays were on point. Samples weren't offered but she did to other customers. Not that I would have taken any since I saw it was all milk or dark options but it would be good to be consistent on the offers. I got the polar bear paw, divinity puff, strawberry truffle, and apple pie truffle. These were all delicious and satisfied my cravings.
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January 2023 by Francis Suh
This is one of those stores where you miss out if you just order online. Friendly staff, nostalgia, and just something about seeing the display of chocolates. I hope these stores are always around!Thanks for the service Aaron :)
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December 2022 by Sue S.
IMHO Don't ya love the smell of chocolate when you walk into a See's Candy store? I had a $25 See's Candies gift card to redeem for my father-in-law and was thrilled that Valley Fair has an actual store there! It has been forever since I've been into one, and I received sticker shock when I did. I remember the pound boxes of candy costing $16. Today's pound boxes are $27.50! Dang, it's been a while! Still, there are so many delectable choices to make, all "eye candy" (pun intended), and yummy. Yes, they still do offer free samples of their candy! The stores are always bright in their black and white decor with splashes of red boxes and seasonal candy gifts. I chose a tried-and-true favorite: Nuts and Chews. I'm sure Dad will love it!
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December 2022 by Alice Xiong
Walked in, wasn't greeted nor acknowledged, no samples given or offered. We paid and left. Bad service.
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December 2022 by Yunie M
Delicious candies and excellent team.
