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February 2024 by Samantha
Terrible service. Called to inquire, woman rudely answered and then immediately hung up. Called back, and the man very condescendingly said the call dropped. As if I couldn’t hear the phone hit the receiver. If you don’t have the patience for someone to say hello back in less than a seconds time, I don’t think you have the patience to tend to others pets.
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January 2024 by Peter Pietrangelo
If you have a pet rabbit, this is the place to go.
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January 2024 by Millie Chang
we brought our senior dog in for an injury a few weeks ago. we felt that the vet was honest and not pushy. the receptionists were very friendly. it did take about 8 days to get an appointment but it was also near the holidays so not super surprising. overall a pleasant experience.
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January 2024 by Mike L
Our only vets for years. Doctors always listen to our concerns and treat our pets with dignity
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November 2023 by Ian Schlesinger
The vets and front office staff are amazing beyond expectation. We selected them because they are close to us, but we can now not imagine bringing our pets for expert, compassionate care anywhere else.We have one big dog and two healthy cats!
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October 2023 by Caiying Zhu
My experience with this hospital was not great. We went there a year ago right after we adopted our first puppy. Dr.Piert was impatient in answering our questions. We were not allowed to stay in the hospital to see how our puppy was checked. However we were allowed to do so in another hospital we went to and were able to discuss our dogs' condition when the doctor was performing wellness exam. The technicians were not professional either. Our puppy was scheduled to be given vaccination and tablet for heartworm disease. However, the technician forgot the latter one. After I pointed out, she just asked us to come and take it next time. It would just be another a minute or two to give my puppy a tablet. Why would not you provide the service we were scheduled for? We decided to go to another animal hospital in the south bay and experienced much better service.
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October 2023 by Evan Warren
The best vet clinic I've ever been to. Before I was a patient, I called them with concerns about my pet, and they were extremely helpful and kind. When I went for an appointment, the staff was very nice and welcoming, and they were right on time. The vet that I met, Dr. Laurens (Lawrence?), asked lots of questions and really seemed to want to get to the bottom of my pet's issue. She was very attentive and knowledgeable. Also, she was very careful and gentle with my pet. The pricing was not bad as well. This was the least stressed my anxiety-prone pet has ever been at a clinic. I was so happy with my visit and so was my pet. :)
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August 2023 by Harriet Lei
Shoutout to Michelle, Rachel and Dr. Littlehale for their professionalism. We are their former client and recently we sought their assistance in resolving an old case with our pet insurance company and the case took place in 2020. Despite the fact that we are not their current client (we moved so we changed vet), they all still tried their best to dig up old record and provided us with the information we needed to submit to our insurance company. We really appreciated their valuable time and effort. During the time when we were their client, all the vets and front desk staff delivered professional and exceptional services. They are definitely one of the most trustworthy vets in the area!
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August 2023 by Yubing Ji
Always feeling welcomed in this place whether I call or visit. They love animals and truly care. Highly recommend Dr. Lawrence.
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June 2023 by Christopher Santantasio
Responsive and friendly receptionists, excellent communication, and knowledgeable vet. We just moved to Santa Clara with our senior dog, and I’m really glad we found this place so close to home. Fair prices for the area. Good size parking lot and easy to find.
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June 2023 by Travis Anderson-Smith
We are thrilled with the customer service and special attention / care they gave to our dog. He was sick, we just moved to the area, a friend recommended them to us, they way exceeded expectations. Then a couple days later Dr. Littlehale called to ask how our little guy (Larry) was doing. Highly recommend them.
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June 2023 by Shenghao Huang
This place is such a joke! Our rabbit is still not treated, and wasted an hour of our life for nothing.We came to the appointment only to learn that the vet working there today doesn't see rabbits, despite knowing we have a rabbit when we called for the appointment. Oh, and the earliest next appointment is in 5 days!
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May 2023 by Christin A
The staff and appointment itself was super nice, super thorough, super organized, super efficient. One of the most positive vet experiences I've ever had. They were really nice to my elderly cat who got sick on the way over and even cleaned her carrier for me so I could focus on her vet appointment and vet instructions. Big thanks!
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May 2023 by Yutaka Iwasaki
I had one of the best experiences with Santa Clara Pet Hospital. I needed to bring my cats to Japan (which is quite complicated due to its rabies free country policy), but the stress was minimal working with them, where they knew exactly what needed to be done for my cats to go to Japan. They were very patient and professional, very prompt at responding to my emails, and I highly recommend this place.
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May 2023 by Luuk Sasse
The best vet I have been to in the area. They are considerate, reasonable and care for my dogs as much as I do.
