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December 2023 by SIJIN WANG
Five starts review for Fernando and his crews! They examined my car carefully and provided useful suggestions. Their service is fast, warm and affordable. Will come back again!
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December 2023 by Joshua Burgart
This has been my go-to garage and I have never been disappointed. Fernando, Joaquin and their crew are always genuine, kind and helpful. I have had all kinds of work done here from routine maintenance, like getting new brakes, to major repairs. They are thorough, timely, and their rates are fair. I drive confident because of the work they've done.
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December 2023 by Kyle Koke
I recently had my vehicle serviced over here. I am pleased to say that the overall experience was excellent. The service provided was not only quick but also affordable, which I greatly appreciated. Throughout the day, I was consistently provided with updates regarding the progress of my vehicle, keeping me informed and reassured. This level of communication helped me plan my day effectively and contributed to a positive experience. I highly recommend them for their prompt service, reasonable pricing, and commitment to keeping customers informed. Thank you for a job well done!"
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December 2023 by Jean M.
The service was timely, recommendations reasonable, and communication excellent! I appreciate their prompt attention and repair of my Daughter's mini-cooper!
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December 2023 by Kenneth B.
Coulnt be more impressed by the communication and professionalism of Fernando. Everything that needed to be done was sent to me through text message with photographs. Prices appeared to be standard for the industry
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December 2023 by Nwaiwu M.
My car had an issue with the struts and wheels. Joaquin was able to correctly diagnose the issue with the car. Fernando and Joaquin are the best. They really know their job and are completely honest with their diagnosis and their pricesI would recommend them anytime!
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December 2023 by Sue E.
They have worked on my daughters automobile twice; they have been prompt, honest, and did their best to accommodate our schedule. If you're looking for a local mechanic, I would highly recommend them.
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December 2023 by Darrien R.
Joaquin and Fernando do amazing work! They're honest and fair with rates. I highly recommend using them!
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November 2023 by Matthew W.
Left my BMW here to get annual service and also to replace brakes. They were able to accommodate my needs in a timely manner and were extremely communicative throughout the process. It's great to see businesses that still take pride in their work. Price was fair but still a high value auto repair shop. Would definitely come back
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November 2023 by Crystal M.
My regular mechanic that I've been going for many years moved to Burlingame so I have to find somebody that I have to trust for our cars. I called this place Preferred Auto Repair and spoke to Fernando and he told me to bring my car to check the problem is. They did checked it and get back with me with full explanation and they even took a video. Now, I do have new place to take my car from now on.
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November 2023 by Jennifer K.
Good people great customer service excellent and helpful, hope my review can help future customers and make them more coming business
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November 2023 by genicaaban
This is our first time here, so far we've had a prompt and great customer service from Fernando! I recommend this place! Their pricing is reasonable and they're able to get the job done quickly. We plan to take our cars here again for any future service.
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November 2023 by Amanda Tan
Preferred Auto repair has great service. They have always provided me with fair quotes and thorough inspection and repair of my car. They really care about the safety of their customers
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November 2023 by sabrina west
They ran a diagnostics on my car & trusted them with my car overnight. In the morning when I received information on my situation they helped me feel trusting that they were being completely honest with my situation. As a woman I’m scared of getting scammed from mechanics and I did not feel that at all with this team! Thank you for the honesty and compassion!
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November 2023 by Mike S
Fernando and the rest of the crew at Preferred Auto repair are true pros that are honest, reliable and have great communication/customer service skills. I will happily bring back our vehicles for all our needs and recommend others to do the same.