-
October 2022 by Emily S.
Do NOT purchase their products online. I bought shampoo and conditioner and it gave me a horrible rash and made my hair fall out and the product was obviously defected or expired. Just saw another review from an employee at a vendor for Planet Beauty that said they were selling products 2-3 years after their expiration date! I immediately informed customer service who told me to use my own shipping methods to return the products back. Extremely unprofessional to ask a customer to ship it back without providing a shipping label. They also told me the shipping would not be compensated. Overall, Planet Beauty is EXTREMELY unprofessional! I often shop online and have never experienced anything like this before. Take your business to Sephora or Ulta or literally anywhere else.
-
September 2022 by April P.
Staff are not friendly and helpful they have that " I hate my job look" I asked one question about a product and answered with straight up " i dont know'
-
May 2021 by Fatima Vazquez
thank you Jocelyn for the new products for my upcoming trip, very nice customer service
-
April 2021 by noelia ventura
I was so excited to visit PB and the service was horrible. I drove 2 hours because my teacher recommend it.The women working wasn't friendly. Yet didn't say a Word to us until I brought my things for checkout. I would understand if she was busy but she wasn't.Overall cute shop and variety of beauty products, hair and makeup.
-
March 2021 by Addie X.
Jocelyn, is really the reason for this review. What a sweetheart! And how helpful she was without being pushy or over salesperson like. She's there without overdoing it. And all her recommendations are now my top fav. products. I came in looking for a setting spray and love the vegan line you carry. I forget the name, unfortunately. But get it, ladies and gents! You will not regret it. As Jocelyn, mentioned, this baby will leave your make-up on for quite literally all day!! And I cannot tell you, how I was ready to be let down but I believe in humanity, again. And the Wet Cherry cosmetics line is amazing!!! Again, Jocelyn, recommend and in love!! Cannot wait to stop back in soon to restock other goods. TY, Jocelyn!
-
March 2021 by Ashley K.
Jocelyn helped me find a great skin care routine for my face! She was super nice and very helpful. I used the product she recommended and it worked perfectly!
-
February 2021 by Mojgan M.
Jocelyn helped me find the product I needed for my hair . She was extremely kind and helpful I was very happy with the service and the product I got .
-
February 2021 by Angela Tostado
I’ve become a frequent shopper at this location and have always had a great interaction with the workers. Last time, Courtney helped me out quickly when I was in a hurry and was super nice! So excited to stop by again
-
January 2021 by Mary H.
The store has a great selection of items. Athena was very helpful and professional. She was very knowledgeable about the products sold and made sure I was happy with my purchase. Thank you Athena! I'll be back!
-
January 2021 by Manana K.
Best experience shopping in this store,very lovely and helpful staff member Athena,will definitely come back thank you !!!!
-
January 2021 by Alexis A.
Planet beauty is one of my must go-toos for all my beauty needs! They have so many various brands that aren't carried at your average Sophora or ultra! Like Frankie rose cosmetics and makeup shack lashes for example . The employees are so knowledgeable and always willing to help. My favorite part is that they hand you samples to try out! I came in to pick up my usual this weekend and noticed they had a few specials going on I wanted to share with you! (See photos below for more info!) DERMALOGICA just came out with a new neck tightening item and they have samples of it right next to the register to try! I just did my last night and loved the feeling of it! It wasn't a sticking cream or serum like some tend to be. It absorbed fast and I actually felt the tightening aspects of it as well! DO NOT MISS OUT! They have an AMAZING sale rack of 50% off various items! I got some of my favorite brands from there. Like crime, dermalogica, and Alterna shampoo! I CANT FORGET TO MENTION: They have a CRAZY deal with likecrime right now. If you purchase 3 lime crime items you get their Venus 2 pallet for FREE!! I know they also have a Planet beauty location at the Oakridge mall as well. It's a little bigger and have some different options ! I'll be on my way there this weekend to see what specials they have over there! Keep you all posted
-
January 2021 by Samantha Orellana
I’ve always avoided any of makeup/Beauty shops in the mall because the workers tend to be rude for not knowing anything about makeup. But I recently decided to go into this store and I was really pleased and surprised. An associate named Jocelyn was really welcoming. I was looking for some eyelashes explained how I had no experience in lashes. I told her what I wanted though and she showed me a pair that matched with my description! She was very understanding as well! Needless to say, I’ll be coming back very soon! 10/10 recommend coming here if you’re new to makeup! 10/10 recommend going to Ms. Jocelyn !
-
January 2021 by Erin G.
Planet beauty has some amazing super specials running right now! Rodial is a luxury skincare line from the UK that has long lasting skin care treatments! Go check them out!
-
January 2021 by Samantha O.
I've always avoided any of makeup/Beauty shops in the mall because the workers tend to be rude for not knowing anything about makeup. But I recently decided to go into this store and I was really pleased and surprised. An associate named Jocelyn was really welcoming. I was looking for some eyelashes explained how I had no experience in lashes. I told her what I wanted though and she showed me a pair that matched with my description! She was very understanding as well! Needless to say, I'll be coming back very soon! 10/10 recommend coming here if you're new to makeup! 10/10 recommend going to Ms. Jocelyn !
-
January 2021 by Tricia P.
I came in this weekend and was helped by the manger on duty, I believe her name was Erin. She took the time to walk me through several curly girl products. I'm thoroughly impressed with her recommendations and her knowledge. If you have curly hair needs ask for her!
