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February 2024 by Tamish kaushal
Worst dog shower and bath place. I left my dog there and trusted them with the safety and well-being of my dog, but they didn't take that seriously. They cut my dogs nail, and that caused it to start bleeding, which was then left unchecked and unteated, this incident wasn't even notified to me, and when I picked up my dog, he was bleeding, the rear seats of my car were also filled with blood. This was very unprofessional and unsafe. This photo that I'm showing is when I cleaned all the blood, yet the blood is still visible and clear where it's coming out of.
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February 2024 by Anthony Flores
Great haircut for our shi-try, good value, friendly, and accommodating
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November 2023 by Mansi Boriya
Great service! Been going here since 2 years. My dog always comes back clean and tired.
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October 2023 by Steven Bui
Paw Palace have been doing a great job with getting my dog a haircut. People will make comments on how cute he looks. I had Mickey get his haircut from both Maria and Angel. Maria seems to do better with Mickey. He seems to not mind going to them. They are by appointments only. I will continue to use their services.
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September 2023 by Victor Garcia
Clean entrance reception. Very good groomers what years of experience? My dog Lola comes out looking great. Thank you guys!
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August 2023 by Leslie C.
I'm very disappointed. I had my dog groomed today. Picked her up at 11:30am. The temp outside was 85°. When I walk inside the building to pick her up, the temp inside the building had to be at least 100°. My dog was panting excessively all the way home. I had to cool her down when I got home. She 15.5 years old and didnt feel well the rest of the day. It's was inhumane to cage those dogs waiting to be groomed or waiting to be picked up in that heat. Needless to say, I'm sure the employees where struggling too. Shame on you Paws Palace. Next time reschedule your grooming appts if your A/C doesn't work. You could have killed my dog today!!!!!
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August 2023 by Becky Castillo
Always bring my chihuahua mix here for nail trims. Scheduling is fast and easy. They have my number on file so payment with my phone is a cinch, receipts is automatically sent to my email. My fur baby is nervous and not too friendly to strangers and I never have a problem here.
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August 2023 by Insiyah Yusufali
Love taking my pups up paw palace. They take good care of my dogs in keep their paws and ear looking great. Always smell nice.
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July 2023 by Felicia G.
If I good give a negative star I would. I took my Goldendoodle to them for a dog sanitary trim. They proceeded to cut the length off of my dogs' tail all over. And to add insult to injury the cut wasn't even all-round. Now his tail looks like it got hacked. I'm so upset. It goes without saying that I refused to pay for the service. If they can't do a sanity trim correctly how can you trust them to do an all over cut. Stay away from this place!!!!!!!
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June 2023 by Fiona Zhu
Not a great experience. My poodle looks ugly after grooming and there are furs covering his eyes…. Ugh..
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June 2023 by Massih Zaboli
Prices are fair and my dog Shade always comes out looking fantastic!
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May 2023 by Lori Monroy
Our Maltipoo was shaved to close and endured painful irritation for little over two weeks. Owner did offer free service but we declined.
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April 2023 by Joshua L.
I have been a regular customer at Paws Palace for almost four years now. However, my recent experience has left me with no choice but to find another groomer. I noticed that this once-fantastic place has become a groomer mill. During my last visit, I picked up my dog, Zoey, and noticed a small cut on her ear after paying for the service. I was a little annoyed because the groomer did not inform me of this. I felt they could have been more forthcoming and mentioned that Zoey had a small accident during her grooming. When I got home, the cut was still slightly bleeding, so I took Zoey to the vet. Unfortunately, the wound was deep enough to require 3 stitches. Although accidents can happen, I had previously informed the groomer that Zoey was a rescue dog and a bit skittish. I also mentioned that she was treat-motivated and would behave if handled with care and patience. This I remind the team constantly and always seem receptive to concerns and friendly, yet the stitches were the last straw, as in the past, Zoey's nails had been cut too short to the point where the wick was exposed....ok I though, that could be accident..I feel like a terrible dog dad and for giving Paws Palace another chance to prove me wrong, but sadly, it did not meet my expectations. I miss the old owners who took great care of Zoey, and for the safety of my dog, I will not be returning.
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March 2023 by anunayb bhatt
They cut my pet’s hair way too short compared to the photos I showed them, which was still ok since the hair was cut evenly, so I gave them a good tip.But went home and saw a big cut in my dogs armpit, very bad and unprofessional of them to not acknowledge their mistake. They could have told us and applied some ointment. It’s a big cut.Never coming here again.
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March 2023 by M K
Took my dogs for a grooming they really messed up both of my dogs furs.. it's no joke!!! and the customer service is a mess terrible not recommending this place