-
December 2023 by Jay F.
We are extremely glad to have chosen Off Price Carpet. We were greeted by Juan and he helped us find the perfect carpet for our home. He was extremely knowledgeable in which he showed us the different types of carpet qualities. He was honest about what would and would not work for the house since we have a dog. Juan and his team provided us with such great customer service & the price was extremely affordable. The carpet installers were extremely professional and did such a great job. We love our new carpet & will recommend this place to our family and friends!
-
July 2023 by Usha Saxena
Good customer care, fast delivery and installation .Very happy with their service. I will use their service again for my future projects
-
March 2023 by Mike Yang
When carpet is cut and ready to be installed on our stairs, we noticed the Carpet Tack Strip nail may come out through carpetsince we chose the low pile carpet. Immediately I called the San Jose store and expressed my concern, and store managerKen let us to reselect the in-stock carpet from their Santa Clara store (on Scott Blvd.). We quickly went to Santa Clara store, andstore manager Juan is waiting for us. Juan is very friendly and he helped us to select the long pile carpet. Juan also phoned installer to pick up the new carpet and continue the carpet installation. Such a quick response and great customer service!The store let us change the carpet without any extra charge, and I still only need to pay the original quoted price.Highly recommend this store.
-
March 2023 by Lily Baker
We built a shed/gym and wanted carpeting over that cement subfloor. I worked with a very large carpeting company and it was a lot lengthier process than I had expected. And, their quote was 2k.I walked into Off Price Carpet on Scott, Juan met me and gave me great advice and we were able to find an wonderful solution for 1/4 the price of the big carpet company.Yovana at reception was great getting me set up for quotes and installation and Peter the installer was a great guy; really clean and really fast. I love my carpeting and when the room is finished I'll come back with pics!Looking back, it was such a pleasant experience full of great people. From my first visit to install was about a week since I used in-stock carpeting, which is one of their strengths. We have another project coming up and I won't go anywhere else.
-
March 2023 by Shenikwa Nowlin
Unbelievable customer service! Will answer any questions and make sure you get what you need.Thank you Juan!!! I would buy carpet from here in a minute!!
-
March 2023 by Abby Smith
I came in to buy some scraps to build a cat tree, and they gave me a 5’x8’ roll for free. Super sweet people, thank you so much!!! Compared to Home Depot SELLING broken wooden pallets, these people are absolute angels. Muchísimas gracias
-
December 2022 by Rein D.
We are so glad we chose off carpet. They have numerous selection and the prices are great! We are also extremely pleased with the installation crew. Thanks to Josh and Jenna for all the help who were exceptionally helpful! By the way, a big shout out to the awesome installation crew. The quality of the carpet installation is excellent!
-
November 2022 by lily b.
THEY'RE OPEN FOR BUSINESS NOW!!!! We built a shed/gym and wanted carpeting over that cement subfloor. I worked with a very large carpeting company and it was a lot lengthier process than I had expected. And, their quote was 2k. I walked into Off Price Carpet on Scott, Juan met me and gave me great advice and we were able to find an wonderful solution for 1/4 the price of the big carpet company. Yovana at reception was great getting me set up for quotes and installation and Peter the installer was a great guy; really clean and really fast. I love my carpeting and when the room is finished I'll come back with pics! Looking back, it was such a pleasant experience full of great people. From my first visit to install was about a week since I used in-stock carpeting, which is one of their strengths. We have another project coming up and I won't go anywhere else.
-
September 2020 by Angel Reich
When I went in the staff was very kind and helpful. Juan was very patient and willing to answer questions and show us visuals of sizes. They were very professional and I would highly recommend them.
-
March 2017 by Keith A Routon
Friendly and most informed & connected crew in Central California.
