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December 2023 by Keyz B.
Let me just tell you how eager I was to write this review. They fixed my BMW which had a bad DME (computer) and were quick on the turn around. The receptionist Tammy is so nice and very informative. Bill is patient, kind, knowledgeable. The correspondence here has been great, I truly recommend this shop for all your repair/maintenance needs!
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December 2023 by J A.
This was my first time working with the team and it was a one-off, unfortunately. I asked them for a pre-purchase inspection and the seller was open to a closer look. The intake process was super-efficient: Tammy answered the phone and was friendly, direct and candid. She knew exactly what I needed. Following the inspection, I not only have a printed report but an estimate of what it would cost to optimize the car and a fantastic "above and beyond" chat with Bill. If you need a local, bring them your car. They have been in business this long because they do right by the customer.
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November 2023 by Claire Machado
I've had so many problems and repairs with my 2008 BMW X3, I lost confidence in my car. It started squealing and then black smoke came out the tailpipe, I thought it was done for... I had it taken here due to a recommendation from a client. Let me say, as a woman it's difficult making sure only what you need gets done and done right..The $161 diagnostic was thorough and Bill let me know everything my car needed done. He also understood that I couldn't afford to do everything right now. He replaced the valve cover now to get it running again, YAY! He let me buy my own part to save a little...It's doing fabulous and I was able to make it up my house to Klamath CA with no issues, 400 miles away, He assured me that my car is good actually, and I'm beyond grateful to Bill. I bought all the other parts he recommended I replace, when I can afford it, I'll have them put in..I can be happy with my car again.... Bill, if you ever want to fish in the Klamath River, let me know!!!!
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November 2023 by Robert Hernandez
I’ve experienced the excellent work these guys have shown me over 30 years starting with a Mercedes 450SL that I had some inexperienced mechanic almost ruin. I had a relative recommend them to me and these guys fixed it, I thought it would never be right but it came out like a new car.Thank you
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November 2023 by Keyz Brazy
Let me just tell you how eager I was to write this review. They fixed my BMW which had a bad DME (computer) and were quick on the turn around. The receptionist Tammy is so nice and very informative. Bill is patient, kind, knowledgeable. The correspondence here has been great, I truly recommend this shop for all your repair/maintenance needs!Services: Electrical repair
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November 2023 by Waqas Haque
I've been here twice. Both times I was given a quote upfront and reasonable turn around time. I'm very satisfied with their work.The first time I went in to get my amplifier replaced (water damage from the rain). I purchased the bavsound amplifier myself and they installed it for me within 2-3 hours.The second time the rear window on my convertible wouldn't go down and then obviously the roof wouldnt go down (not much of a convertible). Getting into the back to access the motor for the window with the top up is quite difficult and time consuming. They were able to do it. The only delay was that a part needed was not available, but they got it ordered and installed the very next day.
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September 2023 by Martin T.
I've been a customer at Motorspeed West since my first BMW back in 2000 so; it's been at least 20 years. I've never had a poor service from this shop. Both owners Bill and Ken are knowledgeable and professional. Their employees are good at what they do too. It's always great to see how clean their shop is. Having a trustworthy mechanic shop is a benefit and I would recommend this shop for any service needed as it pertains to BMWs but, I hear they do good work on Mercedes Benz which is the other only mfg they work on. Tell Bill I referred you. Martin Tracy
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August 2023 by sanghoon L.
Brought in my 528i for check engine light and they did diagnose and figure out what's wrong and fixed what really needed. They are super fast and fair pricing. Now my car is very powerful and no lights!
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August 2023 by S. L.
Once again these two brothers not only fixed your newer BMW but at no cost looked at our older one that my husband drove me over in to drop me off for pick the newer one. They then cleared a light because one the back windows had a warning. We recommend them to everyone! (And by the way guys my yelp is only my initials because my names are too unusual,but I'm Gary's wife.)
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August 2023 by Alejandro M.
Lots of pictures of 60's - 90's BMWs and Mercedes but when I called to ask about replacing the diff cover on my 1990 BMW E30 325i (the one on my car has a stripped drain plug when I bought it), they said they couldn't take the job since I was providing my own part. They had to check with their "distributor" and of course you're not going to find a new diff cover for a 30+ year old car. They should have at least offered the chance to drop by the shop so they can take a look and make sure I have the right part (I do). Or this was their polite way to decline a small job.
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July 2023 by Mike Gendimenico
Used them for both BMW and Mercedes service/repair. Good, honest guys that do good work at reasonable prices. They're especially good with vintage models and highly recommended.
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June 2023 by Amar Kapadia
I’ve been going to Motorspeed west since 2003. Amazing experience. Bill & Ken are awesome. Fair prices, great work.
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April 2023 by Marc Vallancey
I have been going to Ken and Bill for about 30 years for multiple Mercedes cause I have owned. They do a great job, very personable and we'll go out of that way to figure out what's wrong if you just show up with a funny noise on your car.
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April 2023 by Colin Goldstein
Fantastic service. I highly recommend this place.
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March 2023 by Amar K.
I've been going to Motorspeed West for almost 20 years now. If it were not for Bill & Ken, I probably would have sold the car a long time back. With them, I have the confidence that I can always get my issues fixed with high quality and a fair price. I would highly recommend to other European car owners.
