Ferguson Bath, Kitchen & Lighting Gallery offers an unmatched selection of products from renowned brands for home projects. The showroom provides an enjoyable and refreshing experience where customers can interact with products firsthand. The staff are super accommodating, helpful, and attentive, offering personalized, expert support while also being happy to let customers browse on their own. Experts are available to answer all queries and cater to special requests, providing a nice customer experience. The store features a good blend of mid-range to premium products, with a noted good dishwasher selection. However, some customers were disappointed with the selection, feeling other locations had more options, and found some appliance prices, like refrigerators around $10-15K, out of reach. The ranges were not the greatest across different price ranges. An online catalog and digital tools are available for an extended selection. It is noted that sales people are not available to help without an appointment.
Terrific experience despite a delay, and top notch delivery team
September 2025
Good selection, fairly good customer service. They dropped the ball on pre-install inspection, so we will be a bit delayed getting our stovetop.
August 2024
Staff were super accommodating. They came around to offer help, but were also happy to let us browse on our own. Visiting this showroom was refreshing.