-
February 2024 by David T.
Regina has been a wonderful and extremely helpful and definitely made my loan process very easy and smooth. Fabi has also been very helpful and taught me a lot about wire transfers. Angelina has been extremely helpful and helped me when I came to visit every time.
-
September 2023 by Mohamed Nurahmed
Worst experience ever, especially the lady the one in the front. She’s so rude and disrespectful she profiled me . Louis convince me to apply for a personal loan through them, and after they run my credit and they get all of my information they declined me with no reason I asked them before they run my credit, and hurt my credit, if I am qualify, they say yes you are just so they can get the promotion or the commission out of me in the end after they declined me they say you’re not qualify without any reason I asked what’s the reason they refused to tell me I have the right to know what’s the reason of the declined, especially because they took all my information and they hurt my credit but I guess their goal was me opening an account with them. I will make sure to close it and I don’t want any business with them anymore most unprofessional bank I ever see.
-
May 2023 by Samantha
Hi Mission City Bank!From your friendly neighbors across the way, can you please dim your flood lights or angle them down? There is no reason to have them shining up at the windows of your neighbors. Thank you.
-
February 2023 by Robert Hall
Always been very professional, best service period!
-
December 2022 by Joanna Nguyen
Excellent services from all staffs! I recently applied for a HELOC loan here with Ms. Regina Blancett! I was amazed at how easy and simple the process was. Ms. Regina Blancett was absolutely awesome and made the entire process super easy! Thank you for that! Overall, the transaction was done smoothly and professionally. I would highly recommend Mission City FCU to anyone.
-
November 2022 by Zaw Naw T.
One of the best customer service I have experienced at a credit union. The staff and employees are all very knowledgeable and walk through each service they provide with precise detail. I have a car loan with MCF credit union, and the process was quick. The website UI is also easy to view and navigate. Overall my experience with MCF Credit Union was a great one! I recommend reaching out if you have any specific questions. Thanks again!
-
November 2022 by Chris Q.
My wife is constantly having to go through a process that makes absolutely no sense to me. My wife will generally try to pay off, "using cash", my daughters' credit card payment each month. Almost every time she does, it seems to be a problem with the staff there! Now, I do understand, my daughters' credit card is hers and her responsibility, but my wife is "PAYING IT OFF WITH CASH!" and not a check and is not trying to do anything else with it. Why are you causing such resistance? What next, should we get a notary public to have her do this? It is ridiculous.
-
September 2022 by Yu Q.
They offer competitive auto loans, especially for EVs (lowest as I can find on the market in my case).Ariana was very helpful throughout the process - reliable, provided good advice, and answered my questions promptly.I am glad we have a local credit union like this.
-
July 2022 by Legendary Fang
My very close local banking place, who knows.
-
October 2021 by Adebayo Emmanuel
I have seen and tried different strategies and methods even lost alot of money while trying. Until i was introduce to this new strategy that got me back on track and i have been able to regain my lost money and still making consistent growth on all of my trade. Mrs George Stephanie is an amazing trader, she steadily lifted me out of financial penury. If you are interested and tired of losing your money You can reach her
-
September 2021 by Moses Enwere
Having tried different trading platform , my last experience with Mrs Lilian Wilson is the best ever, I traded with $500 and within a week i made profit of $6500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Lilian wilson platform for effective trade to every one.
-
August 2021 by Kelly M. Marumoto
Recently visited with MCFCU about 2 issues.#1 credit card fraud. They were very helpful going over disputed charges and following thru with me to make sure each charge was reversed.#2 Purchasing CD's. Everything was patiently explained and all our question were answered regarding possible scenarios.We received excellent service from a patient and knowledgeable employee who spent about 45min with us as though there were nothing else she had to do.I'm so glad that my Mom is a member. She is in her mid 80's and gets to sad upset and confused when she receives impersonal personal service.This visit was a dream come true?
-
November 2020 by Daniel Leon
Woman at the door was very rude at me and profiled me as soon as I walked in the door... She asked me if I live in the city multiple times with a condensing voice. Then she asked me where I work more than once like I was a phesant. I wasnt pleased for a place that is supposed to be professional at their job.
-
June 2020 by Mayte L.
I refinanced my car here about a year ago and it was the best decision ever. Liz is the best to work with and has helped me build my credit. and everyone there are super friendly. I highly recommend MissionCity.
-
December 2019 by Robert Scott B.
I thought having this Credit Union next to the Franklin Mall would be Ideal. The Post Office, Cleaners, Tick Tock shop, Barber shops, etc., just add the Bank and it's All In One place. However Amy is completely accurate in her experience and appraisal. There Are a few wonderful folks however there too many undertrained young "bankers". I have been with USAA since 1967 and just hoped to find a bank Convenient To Franklin Mall. I trust Mission FCU is working on this as a Credit Union Supervisor shared the same appraisal Amy and I have experienced. It is important to attract young folks to help us maintain our wonderful local Credit Union Asset for our Community ! ! !
