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February 2024 by Donna A.
Great service. Great rates and always helpful! The same products but so much better than a big bank.
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January 2024 by Miguel Silva
Wonderful service and credit union
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October 2023 by E R
They are very good, very good service, very friendly
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March 2023 by Dani Salguero
Of The most excellent places to bank and get top notch financial services - right up there with First Republic Bank. Wonderful service at this location. I go in there to pay my car with another credit union. This place takes the prize…..
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November 2022 by Veronica M.
It is Unquestionably one is the best bank experiences I have had! This branch has definitely done an extraordinary job hiring the best people that seem to really care to offer excellent banking service. Meriwest in general is a good bank but their personal dedication to provide great service is truly outstanding all across their banks but this particular branch is the best! Thank you Susie for being such a good customer service at this bank. Thumbs up to you!
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September 2022 by Heather Sweet
Wonderfully kind and generous employees! If you're looking to open an account this is the place to go!
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August 2022 by Hella J
I've been banking with Meriwest Credit Union for 12 years, I recently moved from South Side San Jose to Santa Clara and this has become my new location. The staff at this location is incredibly helpful. I recently opened a business account with them Susie and Rosa really went above and beyond for me. Susie was on the phone with me every step of the way, and really helped guide me with some of the things I wasn't too sure about.I really appreciate good customer service, especially when it feels genuine. This location is wonderful, don't hesitate to come in just to ask questions.
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May 2022 by Ignacio O.
First time opening a bank account and it was the easiest process ever. The professionalism, patient, kind, and welcoming help that I received from Ms. Jessica Gomez made me feel at ease and grateful I decided to join this bank. Jessica was very attentive to my needs answering my questions, and explained other services the back office which I will be seeking to use.
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April 2022 by janet v.
Susie Paredes is my hero!!! My husband and I are in the process of buying our first home, everything from getting copies of statements to wiring funds to the title company, she is truly a 5 star customer service extraordinaire!!!
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April 2022 by Kimberly W.
Meriwest has been a great Bank for all my needs. They have always been helpful, informed & always professional. Thank you Meriwest for helping when i needed a car. I recommend this Credit Union to all.
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February 2022 by Teri F
Friendly staff. I was able to replace my debit card on the spot.
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November 2021 by Alan Zoller
Nice office in a great shopping center!
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October 2021 by Wade “creepysneeze” Watts
Friendly, fast and helpful staff and great customer service make the perfect combo.
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September 2021 by Vanda M.
The team is amazing. They have always gone beyond what I expect whether it be everyday service, applying for a loan and suspicious activity on my account. Lately we have been in contract for buying a rental and required a lot of documents which we were not even sure what it all meant and they made sure we got what the title company needed and followed up to see if we got everything and anything else needed. It's hard these days to find great customer service and Meriwest Santa Clara team are an example of it. Thank you! Vanda and family
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March 2021 by Theresa V.
My husband has been a member for over 20 years. After we married 8 years ago, I joined him in banking with Meriwest. I read a review that said the location is appalling. I don't get it. The bank is in newer shopping center, plenty of parking, and Sprouts amongst other great stores. The shopping center is "clean" and this Meriwest Branch is as clean as a pin as they say. Every time no matter what time of the year. We lived in Santa Clara for 8 1/2 years and just moved to Mountain View 9 months ago. We started with this branch ever since it opened in this location. While living in Santa Clara we went into this branch every time we banked. We did not use the ATM machine choosing the excellent service from the staff "every time" we were there. Why wouldn't we when one is greeted smiles and being welcomed as if you are the most important customer. Even if we had to wait to be helped, the staff greeted us to let us know we were "seen" and we would be helped as soon as they could. Never felt rushed. When my transaction was complete I was "Always" asked if there was anything else they could do for me. There is a Meriwest branch about 10 blocks from where we live in Mountain View (nothing wrong with this branch) - but we drive to this Santa Clara branch for our banking. It is worth every mile to Santa Clara, at least 4 + times a month, we drive to be helped by the excellent staff. Not only do we have a checking and savings account, we also have a car loan and personal loan with Meriwest. My husband and I recommend Meriwest as a fantastic Credit Union, and especially banking with this Santa Clara branch. Theresa V.
