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July 2024 by Mara Cating-Subramanian
Had a horrendous experience where stylist was simply not listening to me and did whatever she wanted. I have medical issues with sensitive skin and she just barreled ahead with a nod and literally made fun of me for flinching when removing my old polish and tried to remove my cuticles even after I repeatedly said not to. The new gels are chipping one day later. I'm so done with all Santa Clara salons. Just go elsewhere. I guess the only redeeming aspect is I guess she gendered me correctly? Yaaay (tiny party horn)?
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June 2024 by Edi B
Please THINK TWICE before thinking of visiting this salon!! I came in today with the impression me and my boyfriend were going to have a calming experience for my full set and a pedicure. The rude nail lady ‘ Kim’ seemed to have been interrupted from her lunch to do my nail set. She made me uncomfortable the whole time with her small gestures and unpleasant vibe. My boyfriend was across from me getting a pedicure and he could tell I was not content .The nails are not terrible but it’s definitely not what I asked for. I let the owner know about my experience with Kim so they can be more mindful about the people they let work there since it takes time, money and patience for these services to be done. She told me she can fix whatever I wanted but my thing was to share my experience at the salon. Mind you I didn’t end up my pedicure done. If this is your nail lady please make sure she is well fed before the appointment or regret your decision on coming back here again.
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May 2024 by Edi B.
Please THINK TWICE before thinking of visiting this salon !! I came in today with the impression me and my boyfriend were going to have a calming experience for my full set and a pedicure. The rude nail lady ' Kim' seemed to have been interrupted from her lunch to do my nail set. She made me feel uncomfortable the whole time with her small gestures and unpleasant vibe. My boyfriend was across from me getting a pedicure and he could tell I was not content. The nails are not terrible but it's not what I asked for. I let the owner know about my experience with Kim so they can be more mindful about the people they let work there since it takes time, money and patience for these services to be done. She told me she can fix whatever I wanted but my thing was to share my experience at the salon. Mind you I didn't end up my pedicure done. If this is your nail lady please make sure she is well fed before the appointment or regret your decision on coming back here again.
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May 2024 by Laurie B.
Manicure and pedicure with no extra anything is 75.00 she charged me 80.00. Will not be going there again.
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April 2024 by Gurleen Kaur
Really rude staff. Wait time is always long even after making an appointment.Nail artists aren’t that good
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April 2024 by Gary Claassen
Kayla is the BEST! She truly cares about your feet and toe health and the quality of her work lasts!
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March 2024 by Valerie A.
I just got my pedicure here and I'm so upset. The lady who did my toes first of all did not give me back my change. I noticed before we even got started I looked at the type of service I wanted and I saw the price and for the one I wanted it was $55 and for gel it was 10 extra. So in total should have been $65. I had cash on me so I gave the lady $80 but as I was waiting for my cash nothing! THE LADY literally tipped herself! Come here if you want your money taken from you! I'm so upset I didn't want to cause a scene but I will never come here again. Also, I did call after my service and I asked someone on the phone how much was everything and she told me another price for gel is $15!! And as I was going to explain on the phone what happened they ended the call. This place is horrible way to start a Friday . Robbed
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February 2024 by Mia B.
Traveled to San Jose with my son. At the recommendation from a friend, I stopped by Lisa's Pro Nails. I checked Yelp to see if they accepted credit cards, because I do not keep cash on me. Perfect!! Yelp said credit cards accepted. I prefer to use my debit card to have the money come right out. Not my credit card(s). Upon entry I was asked what i needed, as part of the normal protocol. Pedicure and Fill? Yes! as I smiled and was directed to sit in the spa chair. As no prices were listed, I was asked what type of pedicure I wanted, Green Tea Pedicure? I automatically said Yes because it sounded delightful. Ha! Then she handed me a price list booklet. Loved it!!! The pedicurist did an AMAZING job!! I don't recall her name, Sorry about that, however she was one of the main ones wearing glasses and a smile. Everyone I've encountered thus far seemed very friendly and eager to assist. When I say they scrubbed your feet, they really scrubbed your feet. Out of all the locations I've been, THEY ARE THE WINNERS. Ha! I barely laughed. Now it's time for my nails. As I asked for a cut down, the tech said that's extra.... $10. I said Ok... the tech next to her said, don't tell her that, tell her the full amount....to which I was told $60. That's fine!! I didn't question any pricing due to me having high expectations. At the end, I was told the full total (nails/pedicure combined) and asked was I paying cash. Here, cash is preferred! NO SIGNS POSTED. They have an ATM in the shop. Ha!! I said oh ok. Went to use and was reimbursed $20 as the machine read an error code. I brought attention to the error code. The manager was informed and asked how much do you need, so they can charge the credit card. I said oh, I can use my credit card. In which she responded, we prefer cash. The snarkiness was not warranted. Keep the ATM filled with enough money so this doesn't happen. I'm assuming they didn't want to deal with the extra fees for the charges and the card companies. However, I was using my debit card and that's insta cash. I pulled out an extra $20 and said keep the change as I walked out the shop. Cash preferred should be listed for all to see, especially when walk ins are welcomed. Just a suggestion!! If my feet didn't feel like clouds, I would have been disappointed with the service. The nail tech was very quick. They believe in cuticle care.
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February 2024 by Carol S.
I had my nails done with Michelle and I loved it. We did dip powder and she did exactly what I asked for. I'm looking forward to seeing Michelle again
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January 2024 by Jerilee B.
Amazing nails that last my go to spot for my nails will not cheat on them ever I learned my lesson every time I leave I'm sooo happy they can follow any picture and duplicate it awesome diamond and glitter selection also custom bling of all shapes and sizes a beautiful spot friendly staff who listen to what u want Thanks ladies
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January 2024 by Allysa C.
Great and quick service. The person who did my nails, Ivy, was very nice and great company, would definitely book with her again and my nails only too about 30-40 minutes. Very skilled artist and my nails look great
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January 2024 by Jocelyn V.
Definitely recommend coming with Ivy!! she's the sweetest and the best at doing nails!! I mean just look for yourself!! I always leave with a big smile on my face! She never disappoints! I promise you won't regret coming with her.
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January 2024 by Halia H.
Cannot recommend this place enough! Ivy has been doing my nails for months now and has never disappointed, she is quick and very detail oriented. Everyone there is very welcoming and the environment is relaxing and clean. I always look forward to my appointments & love coming here, and will continue to recommend Ivy and this salon to everyone!
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January 2024 by Veronica S.
I love this place! Tracy is the absolute BEST for pedicures. She's super friendly and always takes pride in her work. Ivy and Sophia are my go to for nails. They are true perfectionists and master of their craft. Thank you ladies!!
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December 2023 by Kathryn B.
I love getting my nails done here! Shop is clean, the staff is super friendly, the quality of their work is excellent ! I go in with a picture of what I want and they make it happen! Ivy is super awesome at nail art! I highly recommend this place!