LensCrafters at 2855 Stevens Creek Blvd is committed to providing quality eye care and a wide selection of designer glasses, including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The store offers comprehensive eye exams and a variety of premium lens options. They accept most vision insurance plans such as Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision, making it convenient for customers to use their coverage. Customer service at this location is highly praised. Staff members are friendly, attentive, and willing to help with various needs. For example, one assistant manager quickly fixed sunglasses that had been sat on, displaying kindness and professionalism. Several reviewers highlighted staff members like Greg, Esha, and Jennifer for their helpfulness, clear communication, and patience in explaining options. Jennifer, in particular, was noted for her friendly and knowledgeable approach, as well as her ability to communicate in both English and Spanish, making the experience smooth and stress-free for customers. Overall, visitors appreciate the welcoming atmosphere, personalized assistance, and the store's dedication to helping customers find the best glasses and understand their insurance benefits. The staff’s attentive service and the store’s broad selection make it a reliable choice for eye care and eyewear needs.
Had a great experience today thanks to Jay, one of the staff there. He was super nice and also very patient. He even helped me tidy up my glasses with fixing up the nose pads and tightening the bolts. Definitely would recommend him.
September 2025
Shoutout to Jenni for the calm and smooth process for explaining to me how to get my own glasses, I came in for questions and she gave me a very informed step by step instructions that’ll give me the confidence I need to come and understand the expectations for when I decide to order glasses, looking for her when I’m... read full comment
September 2025
Best glass seller. all staff are helpful informative and polite.
