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February 2024 by Adrian A.
Alex help me with a getting a loan it's was simple and quick and got me to open a debit card with them i recommend going to this branch and seeing Alex
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February 2024 by Griffon G.
Dema has been extremely helpful in terms of helping me with my loan and setting up an account at keypoint
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February 2024 by Sergio M.
My local credit union closed the branch I'd ben using for years. So I decided to visit the nearby Keypoint cu location. I was so impressed by Christy Tran that I opened a cd (excellent rate). A few days later, my spouse and I dropped by to open a savings/checking account. My cu has growth and lost "that lovin' feeling" that Keystone still provides.
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January 2024 by Mohan L.
Aylin is exceptionally professional and incredibly helpful! The entire process went smoothly and was truly outstanding. 100% recommend!
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December 2023 by Patrick M.
Excellent service and follow up from Anahi Cardenas! She alerted me ahead of time of a maturing CD, then emailed me forms to roll over on-line, saving me a trip to the branch office. At a favorable rate! KeyPoint is the only way to go for car loans. I've used them for 3 cars since 2014.
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December 2023 by Kathleen G.
Been a member since 2006 Worst, absolute worst service I've ever received!!! Young teller, is too busy trying to get you gone, she doesn't listen to questions .. yet gives this type of advise: deposit into you business account, then transfer to your personal account"... Someone should give her banking etiquette and business wisdom.. If you are contemplating becoming a member... Think again!!!
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December 2023 by Aining Wang
Jenni is a very nice person and helped me solve my problem quickly. And remind me to check whether my app can be used normally before leaving. I'm so grateful to her!
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December 2023 by judy wong
staff was super friendly and knowledgeable. highly recommend their services to othersBy the way, the branch manager Lisa Wong is great in explainingtheir products and sharing their experiences most importantly is willing to help
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December 2023 by Bennett Wyche
Aylin Romero and team were outstanding and provided stellar service. Aylin in particular was very helpful and knowledgeable providing just the right information for me to maximize my financial plan. Thx!!
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November 2023 by Elena W.
Jenni is a very nice person and helped me solve my problem quickly. And remind me to check whether my app can be used normally before leaving. I'm so grateful to her!
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November 2023 by Maritza Araujo
Thank you Alex Montiel to help me and my daughter to get the car loan and help us the whole process providing guidance and assistance to us to find the car car and the best rate. Thank you again for your excellent service
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September 2023 by Liyu Yang
Lisa did a great job to help my son to get his new debit card quickly.
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August 2023 by Lee Ganey
We needed to transfer emergency funds to a friend in a different state and time was critical.Lisa Wong, the branch manager researched the destination bank to advise on quickest route and advised there was actually a local branch of this other bank that could facilitate immediate deposit! We saved money, time, and most importantly this allowed taking care of our family friends!Thank you Lisa Wong, Best regards, Lee G.
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July 2023 by Bob Murphy
Customer Service at Keypoint's is tremendous. Had some business to do today and a customer service agent,Anahi, was more that just helpful.Always nice to see smiles at a bank.
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June 2023 by Martha D.
Arturo was a great help with my account opening and showed me the various products offered by KeyPoint. He was super quick, friendly, and knowledgeable when assisting me. I had a great experience and would recommend him to others! He deserves a raise! Also the assistant manager that greeted me in the lobby was super nice and friendly! I am so happy to move my relationship from Wells Fargo to KeyPoint. They also welcome me to with some KeyPoint goodies which is only a plus! I look forward to stopping by the branch some time soon to visit everyone at branch :)
