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December 2023 by Amarie
This location is CLOSED. Not sure why it shows it’s opened…wasted a lot of time (and gas) driving here and parking only to find it’s under renovation.
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November 2023 by Connor Kunihiro
This location is closed
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October 2023 by Jim Pacelli
Clean well light...no great ups no great downs.....
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October 2023 by Ricky Yosef P Situmorang
Inside valley fair mall
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April 2023 by Jonathan Gold
Great customer service from Brad at this J. Crew location. I went in there with no idea of what suit to get for a wedding in Mexico and Brad was very helpful and knowledgeable. I walked in wearing carhartts, a work vest and a beanie and he didn't assume any stereo type and treated me with the upmost respect. I ended up ordering a linen suit from them. Highly recommend. Give that man a raise.
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September 2022 by Andrew Ling
Wide selection of apparels
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September 2022 by Betty Ching-Hua Song
I bought what I wanted in a cashmere shirt for work or Mass! I had considered this type of shirt before and never got a chance! This is a special day to go shopping and finally I got to buy one! This is what I needed! I consider coming back again!
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May 2022 by Ahmadreza Rahbari
The manager in the store did seem agitated with any simple question and rushed very quickly back to folding clothes or something else rather than helping us. Quite the contrary the cashier was very polite and patient.
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May 2022 by Ri F.
I've been going to this store for a while and the service gets worse every time. Today was the worst ever! To the Filipina cashier who carries an attitude, please don't work retail and customer service. Please stay in the back where you do not have to deal with customers. If you are having a bad day, please stay home. Your attitude doesn't speak for the brand you are representing and doesn't leave a good impression.
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March 2022 by Poovaiah P.
I got scammed here. The lady behind the counter double charged me for a pant. Glad that I looked at the bill and took it back to her. She corrected the bill and sent us on our way home. When I got home, I see that she took out another item from my bag. Beware of this.
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December 2021 by Aditya Shevade
Good chinos. Overall good selection online and reasonable prices. Staff is friendly as well.Stock in store is pretty pathetic. Even if they don't want to carry large inventory, at least keep a few pieces for trial. It's almost useless to visit the store since nothing is ever in there, only online. Mostly go there too return items since I need to order everything online without trying things on.
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December 2021 by Ben Baranovsky
One of the employees here was rude not only to me but also to her coworker. She seemed entirely disinterested in helping me and her patience seemed thin. Not a big deal, but not a pleasant shopping experience.It took over 10 minutes for the store to process an exchange for an incorrectly sized item. This was inconvenient and could have been avoided with better internal systems/processes.I won't be entirely avoiding J Crew, but will be looking for other options before shopping with them in the future.
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September 2021 by Sunil R.
J.Crew is right down the middle. It is not great and it is not bad either. The clothes and styles are not distinct, pretty average, and don't have any snap. I was here recently and left fairly quickly. None of the staff seemed to be interested and offered any help.
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July 2021 by Korina Chayrez
I do love the pants from here. I'm a 31 and I don't feel like a stuff sausage. The coats are fantastic as well. Too bad it's not that cold in California.
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January 2021 by Angelique L.
The most helpful and friendliest service I've ever received at a J Crew store! I left with exactly what I needed and had a smile on my face after getting some socializing in with the cool chicks that there. Was really nice after working from home for days.
