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August 2023 by Bobby Lombardo
Beautifully renovated! Now called the WAFER 450LOVE the kerig coffee maker, microwave and refrigerator in the Room! Gentle REMINDER, if you stay more than one night make sure you tell the front desk that you want room service if you want your room cleaned the next day. Unfortunately we didn't do that and when we returned from a day up in San Francisco late night we didn't have any fresh towels. When I mentioned that to the owner in the morning he apologized and said he should have asked us. Also told me that I could have called him from the phone up by the check-in. But absolutely did not want to bother him.I know I look at all reviews before I book and this one is a GREAT ONE!Rooms: Beautiful, but the mattress was definitely not firmNearby activities: Lots of stores and restaurants in the areaSafety: Quite and felt safe at all times! Lite up well at night
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April 2023 by Matthew Richardson
So first off I have to say whoever designed the showers didn't do a very good job. They have a tendency to leak water everywhere and even into the room! It's a huge inconvenience when everything gets wet just from showering. Also the owner I believe is really pushy and rude. When I first drove up here when meeting up with my significant other he came out yelling at me for being there and then started questioning if I belonged there. So if you stay here you might have to deal with him and all your belongings soaking wet! I don't recommend this place.
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October 2021 by Brian G.
Drove 5 hours from SoCal. Attempted to check in but no reservation in system. We had booked through Hotels.com. The front desk was apathetic and refused to honor the hotel.com rate. Hotel.com said it was a glitch on Hotel Stratford's end. Showed front desk the rate and email. They refused to honor the price. Contacted the hotel manager after checking out. They refused to refund the difference. The General Manager refused to stay on the phone, refused to give his email so I could email him my reservation. Shady company I do not recommend doing business with them. The pictures do not reflect the actual conditions of the rooms either. Horrible customer service. Wouldn't have refunded me anyways they offered $1.97 credit. Which I will never use because I wouldn't stay at this dump. Zero stars
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September 2021 by Angie R.
My stay was ok. I checked in late coming into town , the lady who checked me in I believe her name was Angela she was very nice very helpful! I booked a stay for 3nights the next morning my key was not working I asked the lady in the office if she was able to fix my key it was still not working I'm guessing she was frustrated she was not able to fix my key but she was very rude , aggressive. Like it was my fault , she should not be WORKING SOMEWHERE SHE DONT LIKE. I asked her for her name she did not want to give me her name very unprofessional.. I did not feel safe after that whole situation all I wanted was my door to open. After trying to get my door open the housekeeping finally arrived at 9am and was able to open my door. When I decided to checkout I asked her if I can have her name and if the manager can give me a call to discuss the situation with Corrin Cortez , I have no received the call but hopefully this review is seen! CORRIN CORTEZ HAS NO RESPECT VERY Unprofessional ! She was sitting in the back office with some dude white I was ringing the night window bell then gets mad and offensive when she has to get up and help me get in my room. Worst hotel staff I have ever been around!!
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April 2021 by Brian W.
Pricing is good, the rooms lack a sense of comfortability. All hardwood floors, beds were not that comfortable and poor sound proof rooms. OK for a "one night stay"
