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January 2024 by Vladislav Boboshko
Too many sms reminders to leave a review about service.
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January 2024 by Trevor Martin
Have been there twice for tune ups, one time also requiring a patched tire. Staff is always kind and helpful while I wait. They have free wifi and coffee so I can still get work done while there. Car is always finished and washed in 2 hour or less, even on their busiest days.
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January 2024 by Michael Oveyssi
Nick was very helpful and professional. The work was done right and on time.
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January 2024 by Kristine Ball
I had an amazing experience in servicing my new Genesis for the first time. Cathal Ennis was my service advisor, he was courageous, informative and shared humor. I had an oil change at another dealer which was a nightmare. I highly recommend Stevens Creek Genesis for service and to purchase your vehicle. They care about the customer experience.
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January 2024 by Lizbeth Rhodes
Lynn was amazing! She was super knowledgeable, helpful and taught me things about my GV 70 that I did not know. I look forward to working with Lynn again, and I would happily refer her as well . The best!!!
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January 2024 by Stephen Imrie
Lynn was amazing. She was professional, explained things thoroughly and made us feel like valued customers. Thank you Lynn
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January 2024 by Rishab Ballekere
Good service!
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December 2023 by Han Hee Song
Over the years, I've experienced various car brands including BMW, Jaguar, Honda, Toyota, and Genesis, and among all, Lynn from this service center stands out as the best service manager I've met. Her expertise and approachability ensure a seamless and stress-free service experience. What truly sets her apart is her honesty regarding service costs and her dedication to helping customers reduce expenses wherever possible. I'd recommend this service center and the managers, along with Lynn, to my family and friends.
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December 2023 by Stephen Boyle
Great communication. All work completed.
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December 2023 by Richard Villalobos
Service reminder was not reset. Second time this has happened.They don't wash your car or vacuum. Our previous cars dealership did this service. The service intake personnel are good. Genesis dealership SUCKS!! Should of bought a Mercedes.
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December 2023 by Vofking Tigris
I always service all my cars with Lynn. She is the best service advisor that I have ever worked with.
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December 2023 by Joy Alexiou
I had booked with Lynn but Alma took over my appointment. Didn't like that
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December 2023 by V “Mack” W
Fast and efficient! I booked using my Genesis app. The process was simple. When I arrived, they captured my personal information and asked if I would be staying onsite or going home. I decided to go home and they offered a free a Lift service. I would highly recommend this dealer for service.
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December 2023 by Steven Salcedo
We had a great experience during the first service of our SUV. We were greeted timely and Cathal, our service rep was friendly and very helpful.
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November 2023 by Ron Mifsud
Alma was awesome and I appreciate the quick turnaround! Looking forward to seeing the new facility.
