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March 2024 by Tanner Clark
Poor communication
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July 2023 by Sunwoo Oh
Great service. I talked to Robert about my desktop booting issues. He explained in detail and also suggested some fixes that I could try. It was fixed even before I went for the appointment. Thanks so much for your genuine support.
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March 2021 by Liz Hollands
Geek911 really saved us when we were in a tight spot! They made time for us last minute and handled all of our requests with professionalism and solutions. Thanks Geek 911! We will for sure be calling you again!
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March 2021 by Nancy Frausto
Robert and Ninev have taken care of all the business' IT issues for over 15 years. The quality of service and response time is exceptional. They're reliable, trustworthy and offer the best customer service. We highly recommend GEEK911, Inc.
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November 2020 by Nate T
I've had to call on Geek911 for a couple of my home network and software/hardware issues that arose and wasn't able to figure out on my own. Both Robert and Ninev are great, friendly and professional. They keep you informed throughout the entire process of their service. Geek911 is now my goto company for IT help, and I'd recommend them without question.
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November 2020 by Tom
Geek 911 is the absolute BEST technical support group I have ever worked with. I have run several technology based companies and Geek 911 is my go-to source for solving any obscure, challenging problem that I cannot solve on my own. Most recently I installed a mesh network and my HP printer kept dropping offline. I spent four hours on the phone with HP, read every article on the discussion boards for both the printer and the mesh router and still the problem was not solved. HP essentially gave up. I called Robert Sarkes, the founder of Geek 911 and he assigned the task to Soma, a veritable genius. Soma immediately knew what the problem was and, even better, knew exactly how to solve it. He also knew more about this printer’s unique capabilities than did the HP technical support agent. Kudos to Soma, Robert and Geek 911. Unlike with other technical support teams, I never feel like I am getting the run around with Geek 911. They are fast, efficient and they stand by what they do. Thank you Soma and Robert. I would recommend your services to anyone.
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October 2020 by Nate Tanemori
I've had to call on Geek911 for a couple of my home network and software/hardware issues that arose and wasn't able to figure out on my own. Both Robert and Ninev are great, friendly and professional. They keep you informed throughout the entire process of their service. Geek911 is now my goto company for IT help, and I'd recommend them without question.
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September 2020 by Jaclyn Corcoran
I trust Ninev and Robert with all of our business’ IT needs. They go above and beyond and are very easy to work with. Ninev even helps my mom with her home computer and has helped my staff with viruses on their phone in addition to seamlessly upgrading and rewiring our entire office computer and phone network.
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July 2020 by Bill Wolfe
On a scale of 1-10, these folks go to 11. I have worked with them over a number of years and issues and they consistently exceeded my expectations. They are knowledgeable (this time, among other things, solved a problem that Apple Support could not figure out -- and yes I know that can be a low bar), friendly and responsive. They are tenacious in problem solving and don't finish until you as the customer are satisfied. If you are looking for responsive, intelligent, friendly tech support, go to Geek911
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July 2020 by Bill W.
On a scale of 1-10, these folks go to 11. I have worked with them over a number of years and issues and they consistently exceeded my expectations. They are knowledgeable (this time, among other things, solved a problem that Apple Support could not figure out -- and yes I know that can be a low bar), friendly and responsive. They are tenacious in problem solving and don't finish until you as the customer are satisfied. If you are looking for responsive, intelligent, friendly tech support, go to Geek911
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July 2020 by Soma Pullela
Great place for any technology services!
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June 2020 by Tom Lewis
Geek 911 is the absolute BEST technical support group I have ever worked with. I have run several technology based companies and Geek 911 is my go-to source for solving any obscure, challenging problem that I cannot solve on my own. Most recently I installed a mesh network and my HP printer kept dropping offline. I spent four hours on the phone with HP, read every article on the discussion boards for both the printer and the mesh router and still the problem was not solved. HP essentially gave up. I called Robert Sarkes, the founder of Geek 911 and he assigned the task to Soma, a veritable genius. Soma immediately knew what the problem was and, even better, knew exactly how to solve it. He also knew more about this printer’s unique capabilities than did the HP technical support agent. Kudos to Soma, Robert and Geek 911. Unlike with other technical support teams, I never feel like I am getting the run around with Geek 911. They are fast, efficient and they stand by what they do. Thank you Soma and Robert. I would recommend your services to anyone.
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March 2020 by Mark Kelly
Absolutely,
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December 2019 by Chris N.
I took my gaming PC into GEEK911. All members were helpful, especially Rahul. Rahul was very knowledgeable, and gave me some tips and advice on fixing my computer over the phone. Will definitely come back to GEEK911 for future diagnoses and repairs.
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June 2019 by Jerry Village Insurance Services
Our agency has been in business more than 30 years. We have many computers in our office. From time to time they get scrambled, infected , etc. Or on occasion we may need to have a new computer set up and loaded with various software programs. Over the many years in business we have used a great number of computer service providers. Geek 911 has provided us a level of service and competency we had never experienced. ( Not even close ) Their knowledge and skill is truly quite amazing. We have had a couple of emergencies whereby they were out to see us within 24 hours. I could not print enough positive words for these people. It is so rare these days to find any service provider as competent, skilled and passionate about their work.
