-
November 2023 by Leandro Lacanienta
10/10 rating if you ask me, my car looked like new when finished and no delays on the promised time.
-
November 2023 by Victor Gonzalez
The truck was fix, but the passenger door is still not latching properly, and the passenger front fender is missing a part but overall it looks better then it was…Services: Painting
-
November 2023 by Spencer Sells
The manager, Kien, was responsive and kept me up to speed on the progress of the repairs. They accommodated my schedule and worked with me through a parts shortage. The repairs were done as promised and the car looks as good as new.
-
November 2023 by Andrea B.
I rarely leave reviews but I was so very impressed by Omar & his staff... My Tesla was t-boned, they fixed it in one month (which is very fast by Tesla standards). Omar kept me fully informed on the status. When I got my car back it was as good as new! Thank you Omar!
-
October 2023 by William Orrock
Amazing service and amazing team. I absolutely loved the way things were handled. They updated me constantly and if I had any questions they were quick to answer them in a timely manner. The work they did was fenomenal and you can’t tell the car had been hit. I highly recommend Fix Auto for Santa Clara a must for your auto needs.Shout out to Lanie, she was amazing in coordinating everything and made sure all was taken care.
-
October 2023 by William O.
Amazing service and amazing team. I absolutely loved the way things were handled. They updated me constantly and if I had any questions they were quick to answer them in a timely manner. They work they did was fenomenal and you can ever tell the car had been hit. I highly recommend Fix Auto for Santa Clara a must for your auto needs. Shout out to Lanie, she was amazing in coordinating everything and made sure all was taken care.
-
October 2023 by Matthew Hancock
I've been bringing my cars here for any exterior repair for the past 20 years. Great communication throughout the entire ordeal with insurance. Thank you Fix Auto SC!
-
September 2023 by Leo Bley
It took a month to get the car repaired which seems typical in the industry. They were a well oiled machine, but they did not disclose that they would only paint a portion of the bumper that needed repair and then clearcoat the entire bumper, which resulted in highlighting other paint scratches under the clearcoat. Had I known I would have polished the bumper beforehand, as they should have or simply painted the entire bumper.Services: Painting
-
September 2023 by Kristi McGee
Fix It Auto dis a great job repairing my car after I ran over a curb. Friendly, professional, reasonable cost & efficient. Will definitely come back for future needs.Service: Body & Trim
-
September 2023 by Paul Y
Made appointment via State Farm and met with a guy named Javier. Went in for the estimate. The guy was straight up rude. There was obvious damage on the door and yet he refused to put it on estimate until I brought the car in for repair. I called out on his lies and he just yelled you can go somewhere else and walked away.Very unprofessional and rude.
-
September 2023 by Paul Y.
Made appointment via State Farm and met with a guy named Javier. Went in for the estimate. The guy was straight up rude. There was obvious damage on the door and yet he refused to put it on estimate until I brought the car in for repair. I called out on his lies and he just yelled you can go somewhere else and walked away.Very unprofessional and rude.
-
August 2023 by James (—Y—)
Friendly and efficient staff communicated with me every step of the way. They provided accurate ETAs and notified me when, and of what, things needed to be done/would take longer. They coordinated a ride to the rental shop and the return of my rental without hesitation.When I received my car, it was a very quick turnaround of two days, even with additional parts they had to order on the spot. They went above and beyond, even washing my car and spraying my tires. They might’ve even cleaned the interior a bit!Don’t let the parking lot fool you - I know when I first got there, the cramped parking lot gave me anxiety, but you can trust that your car is in competent and careful hands at this shop!Thanks for the hard work :)
-
August 2023 by Laura L Welch
They were ready for me when I dropped off my car. Kept me informed. When I picked up my car I was in and out in 5 minutes and my car was clean!!!Service: Body & Trim
-
August 2023 by Em G.
I was asked by my insurance company to go to Fix Auto to pick up my personal belongings from my totaled car and to sign the release form. Called first and Sheldon answered the call. By the time I got there, he already took out everything and put them in a bag and handed it to me. When I saw a $100 note in the bag, I asked Sheldon where he found it, and he said in a corner area he could not remember. Very impressed, I wanted to give him $20 as my way to say thank you, and he said he is the owner and does not need the money. :) That was so kind and sweet of him, and I was very touched and impressed. Not many people would do this nowadays. Just for this reason alone, I will visit Fix Auto whenever I have a auto body shop need. Also shared this with my neighbor, and she was impressed as well. Wanted to share this story on yelp to everyone.
-
July 2023 by James Bailey
They did a great job on an insurance related repair. The car detail on return was top notchServices: Painting