FedEx Office Print & Ship Center in Santa Clara is a one-stop shop for printing and shipping needs. The location provides services including FedEx shipping, copying, digital printing, signs, passport photos, and online notary. Customers can upload documents online for convenient pick-up. Reviews highlight consistently outstanding customer service. Staff members are noted for being helpful, polite, and professional, often going above and beyond. They assist with various requests, from complex print jobs to packaging and shipping help, handling projects quickly and professionally. Employees are recognized for greeting customers warmly, offering proofs for approval, and carefully walking clients through options. While past reviews mentioned inconsistencies, recent feedback suggests a positive change, crediting a new team for great experiences. The staff earns praise for their expertise and for making processes easy, encouraging customers to return for all printing and shipping needs.
As a Realtor in Silicon Valley, I have found this FedEx office in Santa Clara to consistently provide outstanding customer service. Recently, Lesly helped me with various print requests through phone, email, and in person, and the results were excellent.
February 2025
So I needed to send a laptop to a data recovery place and I had a QR code but needed help with packaging. It seems like this place is set-up for do it yourself. Fortunately Terri must have saw the ‘deer in the headlights’ look on my face and came to the rescue. She was AWESOME!!! Very helpful, polite, and professional.
May 2024
Mehak is very helpful, so are all the other staff members. Very professional and to the point.
Service is top notch. As of May 2024, it's really good place. I dint see any other customer struggling. Everything was happy. I came here twice and had a good experience both times.
