Citi is a financial services company providing a wide range of products and services, including digital banking, mortgage options, personal loans, small business banking, credit card offers through Citi Cards, and investment products via Citi Personal Wealth Management. Deposit and lending services are offered by Citibank, N.A., an FDIC member and equal housing lender. Customers consistently praise the helpful and professional team at Citi. Many highlight the exceptional service from staff members like Vivian, who is known for being knowledgeable, patient, friendly, and attentive. She actively listens, answers questions accurately, and anticipates customer needs, often providing assistance before being asked. Customers appreciate her efficiency in helping them open accounts, choose the best options for CDs, and navigate banking processes, including ATM usage. While some customers mention slower service and occasional understaffing, they still commend the staff's friendliness and dedication. Overall, Citi is recognized for its customer-oriented approach, professional staff, and commitment to assisting clients through various banking needs.
Today, Tuesday, June 11, 2024 about 10:30 am, I went inside Pruneridge Citibank branch to deposit funds into my accounts. Bank teller Drina Coelho assisted me with my transactions. Teller Drina was very cordial and assisted me with a friendly smile.
May 2024
The entire team is very helpful and has assisted me with extremely trying events. A very professional team that is customer oriented.
March 2024
Had an amazing experience with professional banker Vivian Yan. She patiently walked me through all the options for CD accounts and we reached an account that benefited me the most. Her manager is also great to work with unfortunately didn’t catch her name. Highly recommend her, and this location for your banking needs.
