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August 2023 by Eva D.
Others seem to think this place is great...and maybe it is.... but neither you nor I will ever know if it is never open. By all means, call ahead before you waste your time and gasoline going over there. Charles D Potential customer
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August 2022 by Joseph B.
very quick and friendly service, smaller shop but has everything you need! went in for a new ink toner cartridge and was out of there in 5 minutes
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April 2022 by Ben T.
With the advent of docusign and other paperless methods, we barely use printers anymore. But being in the finance industry there are times we need a document to be wet signed. Last friday evening I was printing a few pages and then the print became illegible. Granted my ink lasted a year was already an amazing feat. So saturday morning I went to a big box store that requires membership to get them refilled. Turns out they do not offer that service anymore. Called a few places and nobody in the bay area refills ink anymore. I immediately went online to buy a replacement but thought about the environment as I have about 3 sets of cartridges that I rotate between refilling. I have searched and found that catridge express refills them and paid $38 for my high yield black and color cartridges. Remember, after installation you may have to run the printer cleaning mode as I did. Printed my documents and they look original with no missing lines. Thanks for giving a new life these inkjet catridges and not ending up in a landfill.
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October 2021 by Chuck R.
Same day ink cartridge replacement and good advice on maintaining printers. Reasonable rates.
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October 2021 by Preston Wong
A great local business that is worth a visit. I have bought ink for my printers multiple times there. Henry, the owner, is extremely knowledgable about all things printing and has unbeatable prices.
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July 2021 by TAI NGUYEN
Called in to see if they hold Ricoh MP3503 in stock. Did not have, however the owner was able to order it and have it expedited the following day. 10/10 will come again.
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December 2020 by Wei Y.
Great store with great service! & fair price! Henry always service with smile and is enthused to help on printer & ink issues
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November 2020 by hipn wong
A great local business that is worth a visit. I have bought ink for my printers multiple times there. Henry, the owner, is extremely knowledgable about all things printing and has unbeatable prices.
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March 2019 by Truong Phuc Nguyen
Friendly local business. I bought a toner for my Brother HL-L2300D in here for $38.99 it does match the price of the toner manufacturer. I also bought a block of copy paper for $5.00. They have quality parts, people may choose to buy online but I am a middle person so I also consider to support local businesses. Plus they can buy your used toners and cartridges :)
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October 2018 by Dorcas K.
I have an older Office Jet printer that kept getting paper jams. The folks at Cartridge Express were very helpful in both fixing the jam and explaining to me the issue. Seems a part is broken that would cost ~$100 or I could buy a new printer for $50. Ugh! The gentleman was very helpful. The store hours are somewhat limited, but we found an alternate time that worked for both of us. He also gave me some ideas of what to do with my old printer (other than just recycle it) and the ink cartridges. Thank you for excellent service!
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November 2017 by Lisa R.
The gentleman who helped me was very kind and recommended a special he was having on a set verse the single cartridges I was looking to purchase! He saved me money and had me in and out in less than 10 minutes!
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September 2017 by Seth P.
Our printer just ran out of ink and we were in need of a quick refill. We are located right off of Laurelwood next to Cartridge Express so I hit them up. Sure enough they had exactly what we needed. Henry, the shop owner, greeted me with a smile and had the product ready for me to purchase right on the counter. Quick, easy, friendly, and convenient. Will definitely go back. Supporting local businesses is awesome and it's nice to help them out. :)
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June 2017 by Hipn W.
This place is a gem! They have both name brand and compatibles for laser toners and inks. I have been using their toners and inks many times now, really good quality and great customer service. Owner gave practical advice on fixing my printer which has always had paper jam issues, all for free! He repairs and sells printers, but after he analyzed my printer and usage, he recommended where to buy a good printer to suit my needs and within my budget. I cannot find this kind of service and price in other office store or online! You might want to call ahead though, sometimes he is out for delivery but he does leave a note on when he will return.
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November 2016 by Janice P.
They have high quality compatible toners, can't see difference between name brand and theirs! The new guy is great and helpful! Clean and tidy shop. Definitely will go back.
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April 2016 by Amanda T.
I don't know why this location is marked as closed. I am purchasing ink right now from him! They give the best prices!