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December 2023 by Andrew Pendleton (APmercury)
God awful. If I ever have encountered another amateur pawn broker as ignorant and pig headed as this guy, I can’t remember it. They undervalue the items you bring in for collateral and they don’t care at all for you, the customer, who is already agreeing to an unfavorable loan which the pawn shop is shielded from risk to make, and don’t seem to think that they should be bothered to be fair. Avoid at all costs, unless you can shoulder more shame than being desperate already has you lugging around. Arrogant and foolish, two words for these clowns.
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December 2023 by AP
Ridiculously Lame and Disappointing Appraisal Experience⭐I recently visited this pawn shop to get a loan on my iPad Air 5th generation 256 GB (Wi-Fi) in mint condition. Despite its consistent selling price of over $500 on eBay, and in exactly this same used but mint condition, in a case, the shop offered me a mere $90, claiming it would only sell for $300. I even requested a $150 loan, but they refused. Their appraisal seems disconnected from market value, and the overall experience left me feeling undervalued as a customer. Would not recommend.
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October 2023 by Andy L.
Every single pawn shop in this area has 5 stars apparently, and every gold shop here has "the highest payouts" lol this place is a joke, I walk in and see 3 guys high out of their minds and can't even get me a quote on my items because I don't have the certificate of authentication, bro if I had that and the receipt I would just return it not come here
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May 2023 by Jonathan Magana
Ramon is Amazing..!! Excellent Person ? thank so much..!!
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April 2023 by Keane B.
It was my first time getting a loan from a pawn shop and as skeptical as I was, I ended up here due to Yelp. As funny as it may sound but I actually went online to read about pawn shops and got on YouTube but too much rambling so I just went on ahead. I was first assisted by Ramon and I believe this was mid Dec. 2022. Then I received a letter from the establishment stating that my watch will be seized if I fail to pick it up 10 days after March 30, 2023 which was the deadline. I called immediately because the two issues I encountered were: 1. I had moved to a new address so by the time I received the letter it was the 9th day. 2. I had to get a short extension due to a small complication with my company's direct deposit. Ramon wasn't there the day I called but Carlo assisted me after telling him my concerns. Carlo was respectful over the phone and I appreciate that he didn't cut me off at any point. My request was granted and I picked up my watch today (04/11/23) with no issues. That said, I'd like to give a huge shout out to Ramon and Carlo for their professionalism! I'm damn sure I'll be returning to their establishment again if I ever need help. Just one more thing I'd like to add is that they have a very welcoming vibe the two times I came in and that's a huge plus for me. With other establishments I personally don't see a point in wanting to get up to work if you're going to look dead and / or unwelcoming. Once again, thank you.
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February 2023 by steve t
Place was clean and organized. Prices were kinda high and didn't have anything good i needed. Probably won't return.
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January 2023 by Breanna Dorantes
I absolutely love this place! They definitely gave me the right price for all my gold. And clean my rings for free! Thank you so much
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October 2022 by Kao Saeteurn
If i could I would rate it as a RIP-OFF!!! I took a loan for some of my tools, the guy was gonna put it as one whole loan.. but he decided to put it into 3 loans, from which I signed. He stated that it will be easier for me if I wanted to take one out at a time. So I came back to pay it off and they ended financially charging 19.50 for three loan slips. I was arguing with the manager. Basically screw them not doing business anymore with them..
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September 2022 by Nickolas Z.
Their service is no good. I don't know how it had such a good rating they were totally unprofessional on the phone
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September 2022 by Brenda Rivas
This dirty bags took my emerald ring after they said they would wait a day or two over the phone for me to pay them back. Stay away from this shady establishment. Literally disgusting ? May they receive bad karma for having done this. Aho ??
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July 2022 by Marilyn C.
One name....RAMON, this place is like no other " pawn shop" if you will. Ramon presents himself with confidence, as he has a knowledge base like no other in the field. Coupled with his integrity, and ethical standard, makes Buy Sell Loan a 5 star establishment .
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June 2022 by Ramin F.
Says Sunday open till 4 pm but the store is closed. Very unreliable. Yesterday was closed also we called he said come today and I'm here the store is closed
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January 2022 by Laura Carranza
Very nice people. Very professional atmosphere. You don't feel nervous like other places. Very personable.
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December 2021 by Mike or Michael Warren
I really like the people working there they were helpful and polite also very fair
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December 2021 by Alexandra C.
Called yesterday to sell my pool ball que. not just any que, very high end and well over 500$ worth. I call and I'm put on hold 3 time over the span of 45 minutes because he "forgot I was on the phone" and "they were SWAMPED and very busy." While I'm on hold the automated message says that you can bring any item around your house and get it looked at. So after him telling me they might not even be interested and putting me on hold again, I just drove there. As I enter the store (completely empty and not busy at all) everyone is dead staring me -.- No welcome whatsoever. He looks at the pool que online, says be doenst want it and sends me out. DONT GO HERE UNLESS ITS TO SELL A GUITAR. They don't buy anything else obviously. They didn't even wanna give me the time of day maybe because I'm a woman ? Then I proceed to leave and he jokingly tells me if o don't buy anything he can't let me leave the store. Awkward? Anyways, I'll never come back and never send anyone here (:
