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October 2023 by Jeremiah Empringham
Amazing experience, owner helped change the battery and removed a link in the watch band. Definitely recommend this place.
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October 2023 by Chihiro Ikezi
High quality, custom jeweler for very reasonable prices. Hidden “gem” in a strip mall. Hard to find someone w experience and skill of his level. He’s the owner and takes care of his customers. Old school and exceptional.
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August 2023 by Amoreena
Mr. Franco is a true artisan! My rose gold and morganite ring was so damaged when I brought it to him, it was pretty much a lost cause. He gave my ring new life, and fortified it as such that I will be able to continue my everyday wear for years to come! My family and I have been coming to Brooks/Franco for many years as no one can touch his quality and service… thank you so so much for allowing my father to come in and bring my ring home to me as a surprise… I am still absolutely stunned at its beauty!!
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August 2023 by Armando Gomez
Mr. Franco, was very friendly. He fixed my band in less than 5 minutes. And he did not even charge me even after I offered to pay him. Thank you, sir, for the nice deed.
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February 2023 by Candace Q.
We had a tight turnaround to get a bracelet fixed. Even though they weren't able to make it, they didn't charge us. Really made a big difference.
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December 2022 by Noah Knouf
The owner was very nice and helpful in making a custommade engagement ring. I would definitely recommend Brooks Jewelers to anyone!
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December 2022 by Jeannie M.
No one is better than Brooks Jewelers for service, honesty, and quality. Franco is a genius and a master jeweler. He has reset many pieces for me. I have bought many pieces from him. All the stones are of beauty and quality. He is extremely honest and I would trust him with any piece of my jewelry to repair. His prices are fair to say the least. He goes out of his way to find the perfect piece or make it for you. He is patient and lets you take as long as you need to look and decide. I cannot recommend him enough. He is one of a kind! This jewelry store is definitely a find!
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July 2022 by Kumar Raja Pavuluri
I went to get my favourite Armani exchange watch repaired. The person didn't even do any general check and just said ' it's would just cost around 30-40$ , just go and buy new one'. He felt it's not worth to check for a repair. Original price of watch is 140$. It's not about the price and all, I like my watch and wanted to get it repaired. I didn't like the rude reply
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June 2022 by Mechelle H.
I am so happy that I stumbled across Brooks Jewelers over 15 years ago. I have bought several pieces from Franco and now my son has continued the tradition. He just picked up the engagement ring today. I highly recommend going in and seeing Franco for his customer service as well as his beautiful jewelry selection.
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February 2022 by Brandy J.
My wedding band lost a stone and after reading a ton of Yelp reviews I took it here. The owner took a look at my ring and recommended replacing all the prongs so I wouldn't lose any more stones. Three days and a VERY reasonable bill later my ring is like new! He asked me to bring it in every few years for a cleaning and check-up, and I sure will. This is my new go-to jeweler.
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January 2022 by KA H.
Thank you Franco for continuing to serve your community. I have several pieces from Brooks and will continue to purchase beautiful one of a kind pieces of jewelry. Support small local businesses.
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September 2021 by Ana M.
Got my watches bracelet fixed less then is 5 min. Great owner and service overall, would recommend to anyone.
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September 2021 by Jacqueline Guerrerotery
Honest used to be the proprietor yet offered it to a beautiful Chinese woman. I as a rule get my watch batteries supplanted and purchase new groups. I additionally have purchased presents there. An exceptionally 'old school' business, costs excellent, and I generally appreciate going there. Mr. Straightforward was incredible to work with. I added several precious stones to my emerald ring, he had wonderful quality free jewels. He wiped and polished out every one of the scratches and I was completely amazed to see the new ring - it was perfect! Extraordinary costs as well!
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April 2021 by Chelsea R.
Fiancé and I wanted to get our ring fingers sized -- we went in and the owner helped us try on different sized bands. He gave great recommendations, tips, and questions to ask about our rings. The owner was so kind and helpful. Highly recommend going here for anything.
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April 2021 by Cassandra C.
Excellent service to all customers! Went to get my ring resized and the owner helped to reshape my ring at no cost and confirm resizing wouldn't be feasible to get the ring over my knuckle. He could have easily resized, charged me, and sent me on my way but I appreciate his transparency and will be back in the future.
