11AM - 7PM
3570 El Camino Real, Santa Clara“Very professional and kind service, I put my 2008 Prius to get a new battery, they offered me few options with a cheap price for all of them. Said it'll take up to four business days and it took only one day to finish. I would definitely go back for everything that I need for my car”
“Kind, professional, great customer service I highly recommend this location! My husband went in this morning to fix an issue with our battery and they offered a free option instead of a potentially expensive one. They have us committed as customers for all our multiple vehicles for our life time. Thank you O'Reilly!”
“Need a 12V Battery Replacement? My 2012 (240K+ mile) Prius didn't start due a dead 12v battery. It lasted 12 years since I drove it off the dealership. I called around my local big box auto stores and was quoted over $300 for the battery and learn that Toyota Prius was excluded from their free battery installation service. I figure the battery was located in the trunk/rear of the car which made it more complicated than others. I definitely wasn't comfortable switching this out myself. After a few calls to stores for price and product availability, I shot Hybrid Experts a text and was given the best price with free installation over the phone. (I won't reveal the price here but trust me, H.E. is truly passing the savings to us). I arrived on my scheduled time and was again, welcomed with a smile by the Owner. This is a Wednesday afternoon, the shop was busy with customers, all during a heat wave of 105 degrees. You got the Owner trouble shooting and calling for parts, the Son rushing back to install his last piece, all done with a smile and for the customer. So onto my car... My new battery I was expecting to be a generic brand or something our big box stores would carry like Duracell, etc.. based off the price quoted to me over the phone. I was 100% wrong, H.E. got a Toyota Brand 12v, the exact battery that lasted 12 years when i drove it off the lot. This was a sweet surprise and it shows they only use quality parts and trusted brands which is backed by their warranty. I'm confident that I found the best guys in the business here. Thank you again Hybrid Experts!”