Customer service is in Guatemala. Grrrr. Callback in an hour. Then placed on hold forever. Been a bank of the west customer fir 20 years. I will cancel bmo credit card!
March 2023
This is one of the best financial institutions that I have had the pleasure of doing business with. The customer service is very good (I do miss the candy on the counter in jars!), 9/10. I've had Internet fraud issues and it was handled fairly quickly and fairly.
May 2022
While I've banked here for years, getting frustrated they allow the homeless to sleep at the ATM entry. I don't feel safe anymore going to this ATM on weekends.
