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September 2024 by Kenjiro Y
Beautiful store with excellent customer service.
We bought a cup online and wanted to get an exchange since there was a damage.
The manager greeted us and went to go find the cup for us. I saw her and she was even checking the cups to make sure she can give us one without flaws.
No questions asked. Simple swap and we were even offered a bag.
Thank you so much! Anthropologie at Valley Fair rocks!
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July 2024 by Bella Laenit
They are not friendly with plus size ladies sarcastically one of the front desk people says we dont carry your size
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June 2024 by Chenxing Zhao
It’s really a bad shopping experience. When I used the fitting room I had already checked in with an assistant and she gave me a room. Then I tried the garments inside, suddenly there’s an assistant came with a rude attitude to me and said she thought I didn’t check in with anyone. It feels so strange and uncomfortable.
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March 2024 by 池田幸一
Since it's a women's clothing store, I wasn't really interested in it, but my wife and daughter were looking around intently.
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January 2024 by Lisa Hsu
Bad customer service!
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January 2024 by Rohit
This is regarding an online order I placed after checking out a different colored unit of the same item in store. I was shipped a super defective product.The customer care person was very unhelpful and told us the only option is to pack the whole item up and send it back. The problem is that it is almost impossible to pack this defective item. I tried to explain but it fell to deaf ears.Once the item reaches them, they will not send me a replacement directly. I have to go to a collection point to pick it up.So, all in all, I wasted several hours on this.After the extremely high markup of items, I expect better treatment. I will NEVER step foot in this store again.
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January 2024 by Sameem Nawabzada
HATE THIS PLACE I HAVE PTSD
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December 2023 by Jill O.
This is one of the stores I must stop in when shopping @ Valley Fair. Love all the clothing, accessories, home decor, and even candles sold here. Customer service is sometimes friendly and sometimes not, but not awful. The shop is very spacious with a nice layout. Love looking at all the styles in trend. This stop is not as big as the Stanford location and does not carry furniture nor plants/terranium merchandise. It's located on the newer wing of Valley Fair.
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November 2023 by Nisha Sharma
Nice stuff ! New design of clothes! Sale on !
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November 2023 by Eman Sadoun
The reduced price area is a mess.
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November 2023 by Madhuri Bhavana
Amazing curation
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November 2023 by Lora
Made in China, cheap quality but just looking good
I don’t think to buy the items
I feel like this place is just a design museum for exhibition.
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November 2023 by Wendao
Beautiful
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August 2023 by Moki Anji
Pricey but always cool things found here!
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June 2023 by Shefali Shanker
Very sweet yet a bit pricey store as compared to others if one wants to buy day-to-day wear. Loved all the collections. I feel that stuff is handmade with delicacies.The complete store is organized keeping the customer point of view. The only thing which bothered me is with the sale section. Which looked not that well, as the space allotted is too little. It felt a bit crowded. I couldn't check the outfits which were hanged
