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February 2024 by beno hwang
clean n’ jerks
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January 2024 by Vladimir B.
This is gym is great with new machines! I was here when they Grand Opened, then after that it got super busy! I come occasionally to this location when it's not busy haha but I love that it's big & has plenty machines!
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December 2023 by Esequiel V.
Julie and Ryan Are Top Notch Very thorough and Informative and Friendly they know what they are talking about. Really Clean and Friendly atmosphere will recommend to everyone I know .
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December 2023 by Vijay R.
Normally I don't rate chain type places, including gyms, but this is the best 24 hours that I have been to. They do a good job of keeping a lot of things clean and the amount of equipment is great for the amount of potential max visitors. For example, they have like 10 squat racks.
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November 2023 by Ian van Niekerk
HORRIBLE CUSTOMER SERVICE!Came here late at night after a long day of work and recovering from 9 recent surgeries on my feet to relax make use of my membership that pay, just to get treated like sh#t by the front desk employee, “VICTOR”, who unsympathetically acted like a jerk for no valid reason due to a technical issue on their system that he was not competent enough to fix by himself. Yet, instead of just letting me go and enjoy my quick hour workout, he spend 20 minutes wasting time openly arguing with me, not even trying to help put in any effort to fix the issue or try to contact someone who knows how or offer any kind of solution which is expect from any businesses customers service employees. Instead he bluntly denied me access to the gym, not even to drink some water from the fountain, despite the proof of receipt with the ADDRESS OF THE GYM on it charging me 67 DOLLARS exactly 10 days prior and having to drive 20 minutes this late to get there. I think it is disgusting that 24hour fitness would charge for a service that they do not even “allow me” access to use. If any regular business has a problem like this “with their system” that should be their responsibility to fix it and not rudely inconvenience- and make it the paying customers problem due to their employees lack of competence. I am very disappointed with this gym and the way they treat their customers and don’t think it’s fair that I am being charged for a membership and having to pay additional “yearly and activation” fees just to be treated like this. Do better!?
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November 2023 by TJM
Decent gym for the cost. It has 10 squat racks, hence the wait times are less even during peak hours. They also have hip thrust machines and a hacksquat machine, which are difficult to find in some of the other older gyms. Plenty of cardio machines.Only cons is the number of benches for dumbbell exercises seems to be low for peak hours, but you can use the barbell exercises, they got 2 each for the flat & incline.All in all, pretty good gym for the cost and getting your basic workout routine, without going into the nitty gritty details.For people who are discouraged with the reviews regarding overcrowding, yes it does get crowded but if you know your workout variations you should be able to get your workout done in reasonable time. People here are polite as well and will share the equipments more often than not.
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October 2023 by Olivia M.
I wish I can give a good review, because I really love the place, but unfortunately is super dirty, they never clean the sinks , floors , and showers, is really unsanitary .. the ladies never use any tile of cleaning and know you can see that the bathrooms are in very bad condiciona..
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October 2023 by Michelle
I signed up for the 6:30pm body pump class. When I got there it was filled. Way too filled. A dangerous amount of people in the work out room. Bodypump requires us to move around doing exercises where we need a lot of space , it was not possible. I did one rep and left because there was no space. 24hr should have someone Check if people actually register for the classes, because I don’t think they register, so the class was overflowing. Won’t be back to this location.
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October 2023 by Life Hurts
I deleted my review about this club since I figured it out with the HQ office and got fully refunded for the yearly plan. This club should have the HQ number to provide to customers. This club manager handed me the wrong number until I found the actual number in my emails from a couple of years ago.
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October 2023 by Saurabh Goyal
Never been to a 24 hour fitness as crowded as this one even on weekends let alone weekdays. Even if you go at the weirdest of times you will find every single rack occupied.
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October 2023 by Jacky W.
This place doesn't offer 3 day trial period even though it says that it does online, which is detrimental to its credibility.The gym itself is very spacious and has lots of workout stations. The equipments are relatively new and it has 8 racks!The sauna and steam smells like urine even when there aren't that many people using it during the weekend and doesn't seem like a good place to relax.
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October 2023 by Maycher Carig
The 24 hour fitness center located in Santa Clara is a great gym and look forward to going there every week! I'd like to recognize Shaheer for the professionalism, kindness, and patience shown to my parents and me. Shaheer has helped my mom with a variety of questions and fixes on her account - always patient and understanding while maintaining all the clients that come through the same time. He referred us to Ana, whom I'd like to recognize as well. She went over membership add-ons and walked through the set up with my dad and I. Ana has also exhibited the same patience and professionalism. Thank you both for the excellent client service to my family and I!
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October 2023 by Hameed Moh
I deleted my review about this club since I figured it out with the HQ office and got fully refunded for the yearly plan. This club should have the HQ number to provide to customers. This club manager handed me the wrong number until I found the actual number in my emails from a couple of years ago.
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October 2023 by Seen L
It's nice and clean for the most last but would it kill them to have more than 3 of the 5lb and 2.5lb barbell weights? I feel I spend more time looking for those than lifting some days ?
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October 2023 by Jeff Sander
Cool gym but staff here is bad. When you work at the front desk you can only do so much. Why not greet people coming in and out or instead of horsing around together you stock the cleaning stations?
